Haydon Bridge and Allendale Medical Practice |
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2.0 
1 Reviews Haydon Bridge and Allendale Medical Practice North Bank, Haydon Bridge, Hexham, Northumberland, NE47 6LA Phone : Web :http://www.haydonbridgeand.. Email :admin@gp-a84045.nhs.uk. EPS : Available Status : Closed
Haydon Bridge and Allendale Medical Practice is a GP Practice in Hexham and provides a list of services listed below if available. This GP practice has 1 reviews with a rating of 2 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Haydon Bridge and Allendale Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 485 individuals have been screened out of a possible 595 eligible people.A total of 81.51260504 of possible patients have been screened which is above the required mimimum standard. | 485 |
| Cervical Screening Ages 50 to 64 | 520 individuals have been screened out of a possible 670 eligible people.A total of 77.6119403 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 520 |
| Overall number of GP appointments | 3149 Number of appointments in Apr 2024 from a practice list size of 5307 patients | 3149 |
| Face to face appointments | 2314 Face to Face appointments in Apr 2024 which is 73.5% of the total number of appointments. | 2314 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 690 Telephone appointments in Apr 2024 which is 21.9% of the total number of appointments. | 690 |
| Unknown appointments | 49 Unknown appointments in Apr 2024 which is 1.6% of the total number of appointments. | 49 |
| Video call appointments | 96 Video call appointments in Apr 2024 which is 3% of the total number of appointments. | 96 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Haydon B |
| Aug 20 2018 | ||
I moved into the area recently and have been very disappointed with this GP service, particularly the Allendale Practice. I have found some of the GPs there to be very unfriendly and unwelcoming, the best was a registrar/training GP who had a great manner and was friendly and instilled confidence in the patient, but he has now moved on.
The surgery has decided to not offer patient access (the EMIS service) and has instead gone with another provider - there was no warning or information about this shared, so many people simply thought that patient access was not working. Information in the waiting rooms also still directs people to patient access, although this GP is not signed up to it. The new system is appalling poor, there are no appointments able to be made online and trying to get through by telephone is difficult. The reception staff are unfriendly and very defensive if anything is queried.
Trying to get appointments is really almost laughable. Asking to see a GP and being told there 'might' be something available in three weeks. Being told by one of the GPs there seeing the same GP is essential and the onus is on me to do so, but then that GP has no appointments for over a month? Trying instead to get a nurse appointment sometime around June, to be told there would probably not be anything for the whole summer because of 'staffing problems'.
All in all, a very poor service being further let down by an appalling poor online system. | ||||||
