Pavilion Family Doctors

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    star rating
    3.6
    20 Reviews
    Pavilion Family Doctors
     153A Stroud Road,
     Gloucester,
     Gloucestershire, GL1 5JJ
    Phone :
    Web :http://www.partnersinhealt..

    Email :.

    EPS : Available
    Status : Closed
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  • Provider Information
  • Pavilion Family Doctors is a GP Practice in Gloucester and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3.5 out of 5.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Pavilion Family Doctors is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491350 individuals have been screened out of a possible 2020 eligible people.

    A total of 66.83168317 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    1350
    Cervical Screening Ages 50 to 64845 individuals have been screened out of a possible 1145 eligible people.

    A total of 73.79912664 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    845
    Overall number of GP appointments4641 Number of appointments in Apr 2024 from a practice list size of 12281 patients4641
    Face to face appointments3173 Face to Face appointments in Apr 2024 which is 68.4% of the total number of appointments.3173
    Home Visits105 Home Visits in Apr 2024 which is 2.3% of the total number of appointments.105
    Telephone appointments1086 Telephone appointments in Apr 2024 which is 23.4% of the total number of appointments.1086
    Unknown appointments93 Unknown appointments in Apr 2024 which is 2% of the total number of appointments.93
    Video call appointments184 Video call appointments in Apr 2024 which is 4% of the total number of appointments.184


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  • Patient Ratings

    Excellent
    7

    Good
    5

    Ok
    2

    Poor
    4

    Terrible
    2

  •  Patient Reviews

    Pavilion Family Doctors
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 28 2023

    As a family we have been with this GP surgery for around 4 years unfortunately we have definitely been more than average users due to multiple illnesses between us all. I can honestly say I’ve never had a bad experience. Sometimes the wait time to answer the phone is longer than I would like but they always do answer. The receptionists are always friendly and do what they can in what must be an extremely challenging role. Triage have always called back in a timely manner and given good advice or offered a same day appointment when it’s been needed. The wait for routine appointments can be a bit long but routine appointments have always been really thorough and addressed the presenting need.I have also used the online form and had a quick response. As well as the nurses and drs I have also had telephone appointments with the pharmacist which have been helpful. Just an example which is not unfamiliar to me, recently I phoned the surgery, I was number 3 in the queue, took around 5 minutes to get through, I requested a call back from the triage nurse for some advice about an illness for my child, triage called within an hour and a face to face appointment was made for the same day. I am baffled by some other reviews I have seen as it couldn’t be further from my many experiences. Wouldn’t hesitate to recommend the surgery. ! Thank you to all the staff that work there :-)

    Pavilion Family Doctors
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 16 2022

    Have no faith in this surgery whatsoever. There appears to be a severe lack of investment and staff training. Having worked in the NHS for 26 years, it pains me to say so. It is impossible to see a GP. If you manage to get past reception, it's always triage may phone back. Response is patchy to say the least and can be patronising. We know we've been through a pandemic, do not need reminding and would not consider contacting unnecessarily. Its becoming a lottery.

    Pavilion Family Doctors
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 24 2021

    Signed on to this practice in 2019 just before covid , the receptionists are really lovely and caring every doctor I have spoke to have been the same all have been very helpful

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    Pavilion Family Doctors

    GP Practice in Gloucester

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