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Pavilion Family Doctors is a GP Practice in Gloucester and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3.5 out of 5. |
Provider Services | ||||
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The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Pavilion Family Doctors is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
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Cervical Screening Ages 25 to 49 | 1350 individuals have been screened out of a possible 2020 eligible people.A total of 66.83168317 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1350 |
Cervical Screening Ages 50 to 64 | 845 individuals have been screened out of a possible 1145 eligible people.A total of 73.79912664 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 845 |
Overall number of GP appointments | 4641 Number of appointments in Apr 2024 from a practice list size of 12281 patients | 4641 |
Face to face appointments | 3173 Face to Face appointments in Apr 2024 which is 68.4% of the total number of appointments. | 3173 |
Home Visits | 105 Home Visits in Apr 2024 which is 2.3% of the total number of appointments. | 105 |
Telephone appointments | 1086 Telephone appointments in Apr 2024 which is 23.4% of the total number of appointments. | 1086 |
Unknown appointments | 93 Unknown appointments in Apr 2024 which is 2% of the total number of appointments. | 93 |
Video call appointments | 184 Video call appointments in Apr 2024 which is 4% of the total number of appointments. | 184 |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| Apr 28 2023 | |||
As a family we have been with this GP surgery for around 4 years unfortunately we have definitely been more than average users due to multiple illnesses between us all. I can honestly say I’ve never had a bad experience. Sometimes the wait time to answer the phone is longer than I would like but they always do answer. The receptionists are always friendly and do what they can in what must be an extremely challenging role. Triage have always called back in a timely manner and given good advice or offered a same day appointment when it’s been needed. The wait for routine appointments can be a bit long but routine appointments have always been really thorough and addressed the presenting need.I have also used the online form and had a quick response. As well as the nurses and drs I have also had telephone appointments with the pharmacist which have been helpful. Just an example which is not unfamiliar to me, recently I phoned the surgery, I was number 3 in the queue, took around 5 minutes to get through, I requested a call back from the triage nurse for some advice about an illness for my child, triage called within an hour and a face to face appointment was made for the same day. I am baffled by some other reviews I have seen as it couldn’t be further from my many experiences. Wouldn’t hesitate to recommend the surgery. ! Thank you to all the staff that work there :-) |
By: | Anonymous |
| Jun 16 2022 | |||
Have no faith in this surgery whatsoever. There appears to be a severe lack of investment and staff training. Having worked in the NHS for 26 years, it pains me to say so. It is impossible to see a GP. If you manage to get past reception, it's always triage may phone back. Response is patchy to say the least and can be patronising. We know we've been through a pandemic, do not need reminding and would not consider contacting unnecessarily. Its becoming a lottery. |
By: | Anonymous |
| Oct 24 2021 | |||
Signed on to this practice in 2019 just before covid , the receptionists are really lovely and caring every doctor I have spoke to have been the same all have been very helpful |
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