On several occasions when leaving a script in I have been the only one at pharmacy counter and sometimes up to 3 people behind the counter albeit arranging items etc, I appear to be invisible for some time I accept they are doing something but how much time would it require to take my script

I visited Boots Main Street Bangor on Saturday around 12.00. I went to the pharmacy counter to pay for items I wanted. Two members of staff were dealing with one customer in front of me. One member of staff then took the customer to another part of the shop to help him purchase what he wanted. I asked the member of staff behind the counter if I could pay for my items. She said she could not take payment as she was dealing with someone. She was not - her colleague was - there was no reason why she could not have taken a payment. Staff need to learn to multi-task.