Well Enfield - Silver Street
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3.3 
7 Reviews Well Enfield - Silver Street 66 Silver Street, Enfield, Middlesex, EN1 3EP Phone : Web :https://www.well.co.uk.. Email :nhspharmacy.enfield.well. EPS : Available Status : Open
Well Enfield - Silver Street is a pharmacy near Middlesex and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 7 reviews with a rating of 3 out of 5.
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Patient Reviews
Well Enfield - Silver Street
 | By: | GH |
| Aug 22 2019 | ||
I have lived in Enfield for nearly 40 years as an adult and have found this pharmacy very good. Staff are helpful, friendly and proactive. I am aware that others have had difficulties with repeat prescription requests made by the pharmacy to certain medical practices and it is the poor and in some cases antiquated systems of the medical practises that at fault. Would you believe that in 2019 some practices still use fax machines?!! (I do hope someone in the NHS reads this) The pharmacy appears well run and organised. Staff know what they are doing. I know of people the pharmacy has called to check they are OK having started a new course of medication that may have side effects. Long may this pharmacy continue. Reply from Well Enfield - Silver Street Tue, 24 Sep 2019 12:39:27 +0100 Dear Sir/Madam, Thank you for taking the time to provide us with your feedback detailing your experience while visiting our pharmacy Whilst all of our pharmacies aim to provide the best possible customer experience, it is really rewarding to hear that the team are very helpful, friendly and proactive and are providing patients with an excellent service. I have forwarded your feedback on to the Regional Development Manager, who is responsible for the pharmacies in this area, and I am sure they will want to congratulate the team. Once again, thank you for taking the time to share your feedback. Yours sincerely, Chelsea Pharmacy Superintendents Team | ||||||
Well Enfield - Silver Street
| By: | Anonymous |
| Mar 1 2019 | ||
This is my local pharmacy of choice. The pharmacist is helpful, knowledgeable and available. The other staff are pleasant and provide a consistently good service. Reply from Well Enfield - Silver Street Thu, 07 Mar 2019 16:24:35 Z Hello, Thank you for your kind words regarding the colleagues at Well Enfield - Silver Street. We appreciate you taking the time to inform us of the great service you receive. The regional manager who is responsible for pharmacies in this area has been informed, they can acknowledge this directly with the team. It is especially pleasing to hear how helpful the pharmacist is and that she is always available for advice. Thank you once again for taking the time to share this with us. Kind Regards, Well Pharmacy Superintendent's Team | ||||||
Well Enfield - Silver Street
| By: | Anonymous |
| Oct 9 2018 | ||
I am afraid I find the main pharmacist so bullying and rude that I will no longer use this pharmacy. A shame as the other staff, including locum pharmacists, are pleasant and helpful. Reply from Well Enfield - Silver Street Wed, 10 Oct 2018 11:10:13 +0100 Hello, Thank you for your message and I apologise for your experience at our Well Enfield - Silver Street Branch. Please be assured we take all feedback seriously and I will forward your concerns to the Regional Manager so that these can be addressed appropriately. I understand it must be really frustrating to feel like you can no longer use this pharmacy as a result of this. I will also pass on the comments that the other staff are pleasant and helpful as I am sure the Regional Manager will be happy to hear this. Please accept my sincerest apologies once more and thank you for contacting us and bringing this to our attention. If you have any further questions or concerns then you can email us directly at yourexperience@well.co.uk. Kind Regards, Well Pharmacy Superintendent's Team. | ||||||
