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LloydsPharmacy is a pharmacy near Loughborough and provides a list of services listed below if available. The pharmacy has 2 reviews with a rating of 3.5 stars out of 5. |
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![]() | By: | Mrs Eileen Clayton |
| Oct 20 2021 | ||
Seems I am the only person having problems with this chemist. I was visited by a Doctor at 4.45pm on Monday evening . October 18th. As she left she made out a prescription and sent it to the Woodbrook chemist to be sent out directly to me as soon as possible. After numerous telephone calls the chemist had difficulty finding the Doctor’s message. They sent out a prescription which they had previously refused, even though on the system, as repeat, but didn’t acknowledge the prescription which was urgently required and ordered by the visiting Doctor. How do we receive attention these days? We don’t want to be ill and require attention. I am 85 years old and find it difficult to understand just why a simple prescription ordered ,by a Doctor on a phone can’t be delivered in an emergency as this Doctor presumed it would be. Please take time to explain this situation to me. I live on my own and at that time had no one nearby to pick up for me. I don’t understand why the important medication ordered by the on call Doctor wasn’t even picked up on. Who will accept the blame? |
![]() | By: | FreelancingKate |
| Aug 5 2019 | ||
Just wanted to say a big thank you to the team at the Bridge Street branch in Loughborough. I've always had brilliant service with a smile from everyone, and wanted to mention a couple of the team in particular - one member of staff (your bargain bucket advice was greatly appreciated!) and the pharmacist for the very sympathetic consultation/review a few months ago. People are quick to complain and slow to commend. I wanted to change that. Thanks for your positive, friendly attitude. Reply from LloydsPharmacy Tue, 06 Aug 2019 10:48:33 +0100 Hi there We appreciate you taking the time to provide such lovely feedback. It's great to read that you have such a pleasant experience when visiting our pharmacy and thanks for sharing. I will ensure your feedback is passed on to the Regional Manager, who will share this with the team. I can assure you they’ll be happy to read your comments As a valued customer, what you think is very important to us. By providing us with your feedback you are helping us to understand what we do well and what we need to focus on improving. Thanks again and have a great day! Jas |
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