The bald security officer is definitely racist as he always follows Asians in the store. He makes it so obvious too, he peeks at you in every aisle you go to. The manager needs to have a word with him, he’s an ethnic man himself he should understand the difficulty people of colour face!

If you want advice or over the counter items be aware you will have a very long wait! It is not just occasionally but all the time?? There is often a queue of people waiting, other members of staff walk past but nobody comes to serve. There used to always be someone on the counter but now when you ask at the actual pharmacy you are just told someone will be with you shortly!!! How long do you need to wait and what is the point of having the advice and over the counter items when no one is going to serve you? ?

Was going to a regular customer to buy my aftershave (£120) at a time. But the small blonde that totally walked past me while I was waiting in line to deal with a new customer that only just walked in, she had no customer service was rude and unprofessional. But hey not my loss as I ordered else where. Won’t be bothering with this place again just from that service.