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- Hospital Information
- Alderney Hospital is a care provider near Poole and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 36 reviews with a rating of 4 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Alderney Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 98.2% acute adult beds occupied 98.2% Care planning 6.88 on a scale of 0 - 10 6.88 CQC mental health trust ratings Requires Improvement 3 Delayed transfers of care 9.30% bed days lost due to delays 9.30% Help out of hours 6.47 on a scale of 0 - 10 6.47 Improving recording of outcomes information for people receiving treatment 96.0% of people on the Care Programme Approach who have outcomes recorded via HoNOS 96.0% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting As expected 2 Overall views and experience For average: 6.97 on a scale of 0 - 10 6.97 People on CPA followed up within 7 days of an inpatient discharge 93.4% of people were followed up 93.4% Percentage of staff receiving job-relevant training, learning or development in past 12 months 78.51% received relevant training/learning/development 78.51 PLACE patient led assessment of the care environment: condition, appearance, maintenance 91.3% 91.3% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 82.6% 82.6% Proportion of admissions gate-kept by CRHT teams 100.0% of admissions 100.0% Proportion of people receiving physical health advice and support from community services 5.02 on a scale of 0 - 10 5.02 Recommended by staff 3.79 out of 5 3.79 -
Care Provider Location and near by additional services
Patient Ratings Excellent 22Good 2Ok 5Poor 1Terrible 7Patient Reviews
Alderney Hospital
By: Maureen Brosnahan Rating:.. 
Sep 18 2021 I had the misfortune to fall in May 2021 fracturing my pelvis. Poole Hospital was full at the time and I was transferred to Jersey Ward at The Aldernay for recuperation. I was there for five plus weeks with the best care anyone could ask for. The staff, both male and female, were amazing. Their care, compassion and understanding were exceptional, often pre-empting my needs and uplifting my spirits. The Hospital maintains high standards and all staff are a credit to their profession. I cannot thank them enough and will always remember them with great fondness. The food was excellent and huge credit goes to the Chef who caters admirably for a cross section of appetites. There were many small touches which made The Aldernay ‘special’, with emphasis always on the well-being of patients. All were encouraged to be active and sociable as often as reasonable in order to return to ‘normal life’. The communal television was welcomed by many. To sit in the garden in the sunshine was a particular pleasure. ’Thank you’ never sounds enough as I continue to improve. My best to every-one. Maureen Brosnahan.
Alderney Hospital
By: Tony Smith Rating:.. Jun 27 2019 The staff were fantastic,caring,friendly and approachable. Everyone knew all the patients and myself by name as a regular visitor. The staff to patient ratio seemed to be 1:1 .Outstanding care in a very difficult job,Clearly the Government needs to put more resources into mental health services( and into the NHS ).I am sure tax rises would be supported by most people
Original Comment Report...Reply from Dorset Healthcare University NHS Foundation Trust
Fri, 28 Jun 2019 13:49:29 +0100
Dear Anonymous, Thank you so much for taking the time to share your positive feedback with us. I have passed your comments onto the Hospital Matron and asked that they share your feedback with the staff concerned; they will be pleased to hear such lovely feedback. Best Wishes. Kirsty, Patient Experience Facilitator.Alderney HospitalBy: Anonymous Rating:.. Mar 6 2019 The staff on Herm ward did an exceptional job looking after my 86 year old mother. They took the time to understand what mattered to her, what her interests where and how she liked to be treated. At times when she was distressed they put her on a one to one nursing regime to ensure things returned to normal as soon as possible. The staff demonstrated time and time again they new how to calm things down during difficult times. The nursing staff clearly have a detailed understanding of dementia and how it can impact people and therefore can respond to and handle challenging behaviors. It was a huge relief to the family to know that she was in a safe place with genuine care and support.
Original Comment Report...Reply from Dorset Healthcare University NHS Foundation Trust
Fri, 08 Mar 2019 14:29:06 Z
Thank you so much for taking the time to share your positive feedback with us. I have passed your comments onto the Hospital Matron and asked that they share them with the staff concerned; they will be pleased to hear such lovely feedback. With best wishes Kirsty East- Write a Review
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