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- Hospital Information
- St Ann's Hospital is a care provider near Poole and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 49 reviews with a rating of 4 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how St Ann's Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 98.2% acute adult beds occupied 98.2% Care planning 6.88 on a scale of 0 - 10 6.88 CQC mental health trust ratings Requires Improvement 3 Delayed transfers of care 9.30% bed days lost due to delays 9.30% Help out of hours 6.47 on a scale of 0 - 10 6.47 Improving recording of outcomes information for people receiving treatment 96.0% of people on the Care Programme Approach who have outcomes recorded via HoNOS 96.0% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting As expected 2 Overall views and experience For average: 6.97 on a scale of 0 - 10 6.97 People on CPA followed up within 7 days of an inpatient discharge 93.4% of people were followed up 93.4% Percentage of staff receiving job-relevant training, learning or development in past 12 months 78.51% received relevant training/learning/development 78.51 PLACE patient led assessment of the care environment: condition, appearance, maintenance 91.3% 91.3% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 82.6% 82.6% Proportion of admissions gate-kept by CRHT teams 100.0% of admissions 100.0% Proportion of people receiving physical health advice and support from community services 5.02 on a scale of 0 - 10 5.02 Recommended by staff 3.79 out of 5 3.79 -
Care Provider Location and near by additional services
Patient Ratings Excellent 33Good 4Ok 3Poor 4Terrible 5Patient Reviews
St Anns Hospital
By: Luigi Rating:.. 
Sep 4 2019 Reply from Dorset Healthcare University NHS Foundation Trust
Mon, 09 Sep 2019 12:37:23 +0100
Dear Luigi, Thank you so much for taking the time to share such positive feedback with us. I have passed your comments onto the Service Manager and asked that they share your feedback with the staff concerned; they will be very pleased to hear such lovely feedback. Many Thanks Janine Coletta Patient Experience FacilitatorSt Anns HospitalBy: Anonymous Rating:.. Nov 20 2018 My mum was recently a patient on the seaview ward. She was treated with care and attention. Which I witnessed myself. I was kept in the loop the whole time. I explained that she needed to be home promptly as I was worried about her housing situation and they were fantastic at accommodating this request. Now she is almost back to full health. Secure home and finance once again. And I couldn't have managed this without their help. Once again amazing staff! And thank you to all that contributed in her care and recovery. You're beautiful underappreciated people.
Original Comment Report...Reply from Dorset Healthcare University NHS Foundation Trust
Wed, 21 Nov 2018 12:00:12 Z
Thank you so much for taking the time to share your positive feedback with us. I have passed your comments onto the Ward Manager Manager and asked that he share them with the staff concerned; they will be pleased to hear such lovely feedback. With best wishes Kirsty East Patient Experience FacilitatorSt Anns HospitalBy: Anonymous Rating:.. 
Nov 15 2018 Reply from Dorset Healthcare University NHS Foundation Trust
Wed, 28 Nov 2018 10:36:40 Z
Thank you so much for taking the time to share your positive feedback with us. I have passed your comments onto the Service Manager and have asked that he share them with the staff concerned; they will be pleased to hear such lovely feedback. With best wishes Morgan Smith Patient Experience Facilitator- Write a Review
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