Comfort Call Stockton
Comfort Call Stockton Aspen Gardens, Hardwick, Stockton On Tees, TS19 8GB 
Home Care Information
Comfort Call domiciliary care service provides personal care to people living in the Stockton on Tees area. The offices are situated in a local Extra Care housing complex and near to the North Tees Hospital. There is car parking and access to local buses.
Care Home Services
Personal and intimate care : Yes, offers care for Personal care 
Caring for adults over 65 yrs : Yes, offers Caring for adults over 65 yrs Dementia : Yes, offers care for Dementia Learning disabilities : Yes, offers Learning disabilities care Mental health conditions : Yes, offers care for Mental health conditions Physical disabilities : Yes, offers help with Physical disabilities Sensory impairments : Yes, offers help with Sensory impairments Substance misuse problems : Yes, offers Substance misuse problems -
Care location and near by additional services
Patient Ratings
Excellent Good Ok Poor Terrible 2Patient Reviews
Comfort Call Stockton
By: Anonymous Rating:.. 
Mar 11 2019 At present my mother is receiving care from comfort call. She is paying for 3 meals per day at half hour per call. So far, she has not had a 30 minute call. The carers are nice enough but they come and go in 10-15 minutes, even though they say they do all that is required of them in that time. When you speak to the senior care person about the problem she is defensive and quite rude. The response I got when I complained was that it was my word against the carers. We still are no further forward with this problem than we were 6 weeks ago. Nobody ever rings you back and nothing is resolved. We want the best for mam and feel that as long as she pays her money that’s all they are bothered about.
Original Comment Report...Comfort Call StocktonBy: Anonymous Rating:.. Feb 17 2017 This company is the worst I have come across, phone calls are never returned back, also when asked for certain carers never given, too many changes of carers would not recommoned
Original Comment Report...Reply from Comfort Call Stockton
Mon, 20 Feb 2017 09:02:32 Z
We are very sorry to hear about your experience and would welcome the opportunity to investigate your complaint in more detail. Please contact the local office and ask to speak to the Branch Manager. Failing that, you could email enquiries@comfortcall.co.uk and we will ensure that a senior manager makes contact with you.- Write a Review
Frequently Asked Questions about Home Care in Stockton On Tees.
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