Andaman Surgery

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    star rating
    4.2
    13 Reviews
    Andaman Surgery
     303 Long Road,
     Lowestoft,
     Suffolk, NR33 9DF
    Phone :
    Web :..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • Andaman Surgery is a GP Practice in Lowestoft and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 4.2 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Andaman Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49645 individuals have been screened out of a possible 795 eligible people.

    A total of 81.13207547 of possible patients have been screened which is above the required mimimum standard.
    645
    Cervical Screening Ages 50 to 64560 individuals have been screened out of a possible 685 eligible people.

    A total of 81.75182482 of possible patients have been screened which is above the required mimimum standard.
    560
    Overall number of GP appointments4222 Number of appointments in Apr 2024 from a practice list size of 6437 patients4222
    Face to face appointments3668 Face to Face appointments in Apr 2024 which is 86.9% of the total number of appointments.3668
    Home Visits123 Home Visits in Apr 2024 which is 2.9% of the total number of appointments.123
    Telephone appointments203 Telephone appointments in Apr 2024 which is 4.8% of the total number of appointments.203
    Unknown appointments228 Unknown appointments in Apr 2024 which is 5.4% of the total number of appointments.228
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    9

    Good
     

    Ok
    2

    Poor
    2

    Terrible
     

  •  Patient Reviews

    Andaman Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 3 2022

    I was very impressed by the kindness and efficiency of a male receptionist at the surgery today. He was so helpful and made me feel that my concerns were taken seriously. I would like to thank him for his help.

    Andaman Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 22 2019

    I have had cause to visit the surgery over the last few weeks and l cannot fault the service l have received from all the staff from the receptionists practice nurses and doctors. My husband myself and our daughters have been a patients here for over 20 years and we have always been treated with great care and respect. They all do a fantastic job under pressure and l am grateful to them all. I have never had a problem getting an appointment. Yes appointments do run over sometimes but some people need that bit more time with a doctor or nurse and it is to be expected but you will be seen. Other times l have been in and out in 10 minutes. I for one will be staying as a patient for the foreseeable future
    Original Comment Report...

    Andaman Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Nov 1 2018

    Doctor told me to come back in two weeks. Receptionist says unless I call Monday morning at 8.30 for emergency appointment, she can't help!!! Explained I'm at work this is not possible so she said, 'OK then goodbye!' No flexibility or way to speak to a patient. I'm nearly 70 & have high blood pressure!!! I have no appointment & feel certainly Receptionist just doesn't give a fig!
    Original Comment Report...

    Reply from Andaman Surgery
    Wed, 07 Nov 2018 18:15:04 Z

    Dear patient, I am very sorry you were left to phone for an urgent appointment on what I assume was the next working day rather than a follow-up appointment be booked with your GP. If you could contact me with more details then I will investigate this matter further as normally follow-up appointments requested by a GP are booked without any delay. With kind regards, Michelle Kears, practice manager.

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    Andaman Surgery

    GP Practice in Lowestoft

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