Forest Surgery

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  • Provider Information
  • Forest Surgery is a GP Practice in Brandon and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 2.7 out of 5.

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  • Provider Services
  • Asthma Clinic
  • Child Immunisations
  • COPD clinic with spirometry
  • Dressings clinic (nurse led)
  • Hormonal injections/implants
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Phlebotomy
  • Primary care counselling service
  • Smoking cessation clinic
  • Travel health with yellow fever
  • Travel health without yellow fever
  • Vascular testing (D-dimer and Dopler)
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Forest Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49800 individuals have been screened out of a possible 1055 eligible people.

    A total of 75.82938389 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    800
    Cervical Screening Ages 50 to 64525 individuals have been screened out of a possible 725 eligible people.

    A total of 72.4137931 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    525
    Overall number of GP appointments7316 Number of appointments in Apr 2024 from a practice list size of 7590 patients7316
    Face to face appointments5821 Face to Face appointments in Apr 2024 which is 79.6% of the total number of appointments.5821
    Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
    Telephone appointments1352 Telephone appointments in Apr 2024 which is 18.5% of the total number of appointments.1352
    Unknown appointments143 Unknown appointments in Apr 2024 which is 2% of the total number of appointments.143
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    3

    Good
    1

    Ok
    2

    Poor
    6

    Terrible
    3

  •  Patient Reviews

    Forest Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 29 2021

    This is now the 3rd time I have had a phone appointment booked as apparently Doctors are no longer seeing patients!! However despite conformation of an appointment between 8.30am and 12.30pm I received no call. I rang surgery at 12.33pm to be told I would get a call. But no call was received all day and the next day. No contact at all to apologise, or even rearrange the appointment the Doctor missed. An email was sent by me, but that has yet to be acknowledged a day later!

    Forest Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 31 2018

    Due to an extremely painful back, and on advice from the receptionist to whom I spoke, I received a visit from a GP attached to this surgery. The in-depth approach that he took, which included ultrasound and blood tests, was exemplary. As someone over a certain age I was impressed with the lateral approach that he took. All tests and feedback were completed within 10 days. I have been with this practice for several years and have always been dealt with positively. We are so swift to criticise that I feel we should also give positive reviews, when it warrants.
    Original Comment Report...

    Forest Surgery
    Review SourceBy:Forest S
    Rating:..Star Rating
    Jun 29 2018

    I find it very difficult to see my registered doctor. This is my 2nd attempt at seeing the doctor recently and both times I have had to wait almost 2 months each time. On both occasions I was told the doctor was on holiday but when I eventually saw the doctor he informed me that this practice had double booked the days with another practice resulting in all appointments at one practice having to be cancelled. I was assured this would not happen again but I am afraid history seems to have repeated itself at this practice. So now 5 weeks later I find myself in hospital overnight being treated for a ‘simple’ enough issue that could have been treated by this practice. A wrong diagnosis by another doctor at this practice (no medication given) and 4 days later a ‘stuttering’ attempted diagnosis by another doctor (blood sample and stool taken) saw me seeking urgent assistance at A & E in West Suffolk Hospital 2 days later where I spent my first pain free night (and slept well)...a Junior Doctor, I repeat a Junior Doctor gave me a full explanation to what he thought was the issue through exactly the same tests given to me by Forest Surgery with a CT scan arranged immediately rather than an anticipated scan in the future some time...Forest Surgery had failed to help me through a very painful period and the only help afforded to me was being given the opportunity to talk via telephone to an unsympathetic receptionist. Resolution of my current predicament...I was offered a doctor’s telephone call back 24 hours later but I had already failed in a previous attempt to talk to my own doctor. I repeated I was in severe pain but was offered an appointment to see a doctor whom I had been under before and who had asked me to see another doctor in the future as it seemed we had a personality clash. No skills here in being a professional person able to handle any circumstance. My next offer of assistance was to see a doctor in another 5 weeks time as this one was going on holiday too. I wonder if I was told porkies! Anyway I am confident my medical problem will be solved soon AND not by Brandon’s Forest Surgery.
    Original Comment Report...

    Reply from Forest Surgery
    Mon, 02 Jul 2018 11:48:46 +0100

    Thank you for your feedback regarding your recent experience at the Practice. We are sorry to learn that you have had to wait considerably longer than our normal waiting time to see a GP. Unfortunately this is a busy time of year for staff to take annual leave so your routine GP may not be available however, we do arrange suitable cover to ensure this does not disrupt the number of patient appointments that we are able to offer. If you wish to make a formal complaint, please contact Emma Carter, Operations Manager who can investigate this matter fully on your behalf.

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    Forest Surgery

    GP Practice in Brandon

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