Waterbeach Surgery |
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4.0 
9 Reviews Waterbeach Surgery Rosalind Franklin House, Bannold Road, Waterbeach, Cambridge, Cambridgeshire, CB25 9LQ Phone : Web :http://www.waterbeachsurge.. Email :. EPS : Available Status :
Waterbeach Surgery is a GP Practice in Cambridge and provides a list of services listed below if available. This GP practice has 9 reviews with a rating of 4 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Waterbeach Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 845 individuals have been screened out of a possible 1210 eligible people.A total of 69.83471074 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 845 |
| Cervical Screening Ages 50 to 64 | 340 individuals have been screened out of a possible 435 eligible people.A total of 78.16091954 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 340 |
| Overall number of GP appointments | 2282 Number of appointments in Apr 2024 from a practice list size of 5964 patients | 2282 |
| Face to face appointments | 1306 Face to Face appointments in Apr 2024 which is 57.2% of the total number of appointments. | 1306 |
| Home Visits | 29 Home Visits in Apr 2024 which is 1.3% of the total number of appointments. | 29 |
| Telephone appointments | 790 Telephone appointments in Apr 2024 which is 34.6% of the total number of appointments. | 790 |
| Unknown appointments | 111 Unknown appointments in Apr 2024 which is 4.9% of the total number of appointments. | 111 |
| Video call appointments | 46 Video call appointments in Apr 2024 which is 2% of the total number of appointments. | 46 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 28 2019 | ||
So happy with this surgery since I moved here over a year ago. Friendly, helpful receptionists and the gp/nurses I have had throughout my pregnancy and now for my daughter too have been fantastic, kind, and go the extra mile to help. | ||||||
| By: | Anonymous |
| Jun 21 2019 | ||
This practise is really let down by the support/admin staff. They are often rude, abrupt, dismissive or busy out of sight of the desk avoiding answering the phone. The fact you can only get test results within a one hour window each day is extremely unhelpful and causes lengthy delays on getting the phone answered. GPS are normally unwilling to complete any tests but more than happy to provide prescriptions. The fact that the surgery closes for over an hour at lunch time when there are normally at least 2 admin staff is just bad office management. | ||||||
| By: | Anonymous |
| Sep 11 2017 | ||
The GP was a bit struggling about 3 years back around the time we moved into the village. But has been improving ever since. More doctors and other staff have been recruited. The staff are very friendly. You can manage to get a same day appointment to see a doctor urgently but does require calling them during the morning and hanging around on the phone for a while. But it is an acceptable experience given you don't have to do this often. When possible they even make sure you see the same doctor for a repeat visit for the problem. I feel that continuity of care is really important especially for children's illnesses. Routine appointments and repeat medication can be booked online which is convenient. All in all I would say currently it is thriving just like the village of Waterbeach. | ||||||
