Dr Jannette Robson |
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3.4 
8 Reviews Dr Jannette Robson The Chestnuts, 45 Thwaite Street, Cottingham, Humberside, HU16 4QX Phone : Web :http://www.thechestnutssur.. Email :chestnuts.chestnuts@nh. EPS : Available Status : Closed
Dr Jannette Robson is a GP Practice in Cottingham and provides a list of services listed below if available. This GP practice has 8 reviews with a rating of 3.4 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Dr Jannette Robson is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 810 individuals have been screened out of a possible 1045 eligible people.A total of 77.51196172 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 810 |
| Cervical Screening Ages 50 to 64 | 595 individuals have been screened out of a possible 725 eligible people.A total of 82.06896552 of possible patients have been screened which is above the required mimimum standard. | 595 |
| Overall number of GP appointments | 3884 Number of appointments in Apr 2024 from a practice list size of 7430 patients | 3884 |
| Face to face appointments | 2705 Face to Face appointments in Apr 2024 which is 69.6% of the total number of appointments. | 2705 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 570 Telephone appointments in Apr 2024 which is 14.7% of the total number of appointments. | 570 |
| Unknown appointments | 197 Unknown appointments in Apr 2024 which is 5.1% of the total number of appointments. | 197 |
| Video call appointments | 412 Video call appointments in Apr 2024 which is 10.6% of the total number of appointments. | 412 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jun 19 2019 | ||
Customer service and its efficiency has transformed and improved greatly over the last couple of years. After our favourite (male) doctor has left (a proper, old school doctor, who surely will be missed by many) we were a bit worried that level of care won't be the same any more. Luckily we were wrong. Thanks to some new faces and innovative solutions getting an answer has never been easier. Just a quick note to patients criticising admin staff- those girls have a very stresfull and demanding job which isn't limited to answering phone calls and marking patients as arrived. We think that you deserve as much recognition as clinical staff. | ||||||
| By: | Dr J |
| Mar 23 2018 | ||
Had to change our mother's practice after abrupt treatment and difficulty obtaining a home visit. Overheard saying they "hoped patient was not a whinger" Reply from Dr Jannette Robson Fri, 23 Mar 2018 15:29:49 Z Thank you for submitting feedback to the surgery. We are very sorry to hear that you and your mother have had an unpleasant experience. We would appreciate if you have the time, to discuss this further with you if this is something you could be happy with, Please get in touch at the practice and ask for a member of the management team. Kindest Regards The Chestnuts Surgery | ||||||
| By: | Dr J |
| Dec 13 2017 | ||
I moved to this area 18 months’ ago and consider myself very lucky to have been able to register with this practice. I am fortunate enough not to need to see a doctor very often but knowing I can see one on the same day if I go in before 10 am is truly fantastic and the envy of my friends who struggle to get appointments elsewhere. I have only needed to use the open surgery twice with conditions that benefited from starting appropriate treatment without delay. I would suggest patients are more likely to take responsibility for their own health if they know they can be seen quickly rather than clog up the system with appointments days ahead “just in case”.
From day one I received a warm welcome from everyone in the practice. Reply from Dr Jannette Robson Wed, 13 Dec 2017 17:21:03 Z Thank you for providing us with feedback in regards to The Chestnuts Surgery team. Much appreciated. Kind regards The Chestnuts Surgery | ||||||
