St Nicholas Group Practice

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    star rating
    2.4
    19 Reviews
    St Nicholas Group Practice
     St Peters Centre,
     3Rd Floor Church Street,
     Burnley,
     Lancashire, BB11 2DL
    Phone :
    Web :http://www.stnicgroup.co.u..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • St Nicholas Group Practice is a GP Practice in Burnley and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 2.4 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how St Nicholas Group Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 492660 individuals have been screened out of a possible 4085 eligible people.

    A total of 65.11627907 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    2660
    Cervical Screening Ages 50 to 641400 individuals have been screened out of a possible 2000 eligible people.

    A total of 70 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    1400
    Overall number of GP appointments9261 Number of appointments in Apr 2024 from a practice list size of 24568 patients9261
    Face to face appointments4055 Face to Face appointments in Apr 2024 which is 43.8% of the total number of appointments.4055
    Home Visits625 Home Visits in Apr 2024 which is 6.7% of the total number of appointments.625
    Telephone appointments4581 Telephone appointments in Apr 2024 which is 49.5% of the total number of appointments.4581
    Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    4

    Good
     

    Ok
    3

    Poor
    4

    Terrible
    8

  •  Patient Reviews

    St Nicholas Group Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 12 2023

    Absolutely ridiculous, ignorant receptionists, who think they are qualified doctors with the questions they ask , trying to get a prescription or an appointment is pot luck , they actually go out of their way to be obtuse, unhelpful and ignorant all at the same time ,Iv fired off loads of emails to them , yet they still persist in being difficult, got to be the worst surgery in the country,,

    St Nicholas Group Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Nov 16 2020

    Would no way recomend this surgery ring up engaged 1hr 40 mins finaly get through cue number 7 when i get through get cut off try again get through promise to ring back same day they dont complained before got nowhere nobody interested waste of time.

    St Nicholas Group Practice
    Review SourceBy:St N
    Rating:..Star Rating
    Sep 15 2019

    You only need to look at other reviews to see how bad this surgery is. 1 you can never get through on the phone 2 you can never get an appointment when you want 3 the lack of empathy is a disgrace from some of the GPS not all I recently went to a&e Female GP about pain management having waited weeks for appointment I have osteoarthritis and all she said was she will contact my knee specialist! I am not on any medication and in pain I'm sure there is something other than tramadol or co codamol Waste of time. Bring back the previous doctor he cared
    Original Comment Report...

    Reply from St Nicholas Group Practice
    Tue, 17 Sep 2019 10:21:35 +0100

    I accept your concerns, but would be grateful if you could contact the surgery directly to let us know if this was recently. We have all the same GPs at the surgery with the addition of a new lady GP, following a retirement of a long term GP. The practice has spent a considerable amount of time re-organising and addressing issues, unfortunately we are unable to assist you directly with care provided by the correct health care professional via this forum. It only gives a snapshot but not a true picture of what has happened, and doesn't give the ability to question or investigate thoroughly to be able to assist you as we would like.

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    St Nicholas Group Practice

    GP Practice in Burnley

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