Goldington Avenue Surgery |
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4.4 
16 Reviews Goldington Avenue Surgery 85 Goldington Avenue, Bedford, Bedfordshire, MK40 3DB Phone : Web :http://goldingtonavenuesur.. Email :goldingtonavdrs@nhs.ne. EPS : Available .... CQC : 
Status :
Goldington Avenue Surgery is a GP Practice in Bedford and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 4.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Goldington Avenue Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2055 individuals have been screened out of a possible 2985 eligible people.A total of 68.84422111 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 2055 |
| Cervical Screening Ages 50 to 64 | 1035 individuals have been screened out of a possible 1355 eligible people.A total of 76.38376384 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1035 |
| Overall number of GP appointments | 5801 Number of appointments in Apr 2024 from a practice list size of 16022 patients | 5801 |
| Face to face appointments | 5514 Face to Face appointments in Apr 2024 which is 95.1% of the total number of appointments. | 5514 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 139 Telephone appointments in Apr 2024 which is 2.4% of the total number of appointments. | 139 |
| Unknown appointments | 42 Unknown appointments in Apr 2024 which is 0.7% of the total number of appointments. | 42 |
| Video call appointments | 106 Video call appointments in Apr 2024 which is 1.8% of the total number of appointments. | 106 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Robin |
| Nov 1 2022 | ||
Thank you for allowing me to comment. I understand that in the current climate GP surgeries have a tough job managing the work load. Whilst I appreciate that circumstances beyond your control prevented you from making a GP appointment in the near future I can't understand why I have to ring you at 8am tomorrow morning for an appointment. You really need to sort that | ||||||
| By: | Anonymous |
| Oct 21 2022 | ||
Really frustrated with how the access to GPS is impossible now at this surgery. I have been with surgery for over 20 years and the practice as changed beyond recognition. I’ve just tried to fill in an e-consultation form at 8:10 at it is not available to fill in - capped already. Tried to call, I’m caller number 28 so there will be no appointments left when I do get through. I had an appointment a month a go and was told to come back if it hadn’t resolved itself in that time and make another appointment. I’m really worried about a health issue and i just want to be seen by a competent doctor, who Isn’t rude, talks over you and is only interested filling the patient records. I am hoping that it’s nothing serious that’s been missed. The stress of feeling unwell and not being able to see a good doctor, easily is awful. I have also found the new receptionist to be unhelpful and unprofessional. I had an appointment last month in the surgery, one of them ask me to explain my symptoms at reception in front of other staff and patients - unacceptable. I am sure the practice manager will express dissatisfaction that I have raised this publicly however getting her contact details was also impossible! | ||||||
| By: | Anonymous |
| Aug 15 2023 | ||
This used to be an excellent practice under the leadership of Dr Peter Tatman. It is not very good anymore. All surgeries are over-subscribed so getting appointments is difficult everywhere, but the way in which patients are treated by receptionists and medical staff is also very important to patients and is affected by the attitude of the leadership and management; in this practice now, it leans towards being authoritarian and defensive. Doctors don’t stay long, some receptionists over-reach themselves and patients can feel unwilling to ask for the help they need. The “one appointment, one issue” policy is particularly unintelligent as, if followed, it would lead to multiple appointments for one patient and lack of the joined-up thinking which is essential to good diagnostics. Patients don’t always present with the most important symptom but with one easily explained to the over-inquisitive receptionist. The soft skills once highly valued by patients have been subsumed into a superficial efficiency which, in fact, is nothing if the sort. | ||||||
