The Medical Centre

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    4.0
    3 Reviews
    The Medical Centre
     Cranfield University Medical Centre,
     Wharley End,
     Cranfield,
     Bedford,
     Bedfordshire, MK43 0AL
    Phone :
    Web :http://www.cranfieldandmar..

    Email :.

    EPS : Available
    Status :
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  • Provider Information
  • The Medical Centre is a GP Practice in Bedford and provides a list of services listed below if available. This GP practice has 3 reviews with a rating of 4 out of 5.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    2

    Good
     

    Ok
     

    Poor
    1

    Terrible
     

  •  Patient Reviews

    The Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 15 2014

    Rating without comment

    The Medical Centre
    Review SourceBy:University M
    Rating:..Star Rating
    Feb 11 2014

    Not only have they been rude to me but also extremely unpleasant to other students in the surgery. Lot's of patients are attending the University from overseas. I'd be very upset if I was treated like this whilst travelling abroad. My GP was extremely rushed and, although helpful, was completely disinterested in my medical problem. The physiotherapist is great. Nurse helpful.
    Original Comment Report...


    Reply from University Medical Centre - Cranfield and Marston Surgery
    Thu, 06 Mar 2014 09:09:27 Z

    I was sorry to hear about your experience at the University Medical Centre. As a practice, we aim to provide a quality service and we expect a positive attitude from our staff. Please accept my sincere apologies on behalf of the practice if our service has fallen short of these standards on this occasion. I would be grateful to hear from you directly so that I can address the issue with the member of staff concerned. Of course, it is not always possible to provide the service that people want. There are even times when expectations are unrealistic or outside scope of the National Health Service. We do our best to overcome the cultural barriers to accessing healthcare and promote best use of the healthcare resources available to students. I am glad that you found the experience of being treated by our clinicians more positive. I hope that you will be in touch and I can investigate this further. Andrew Boyd Business Manager Cranfield & Marston Surgery 01234 766551

    The Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Nov 25 2015

    We are very lucky to have a medical centre on campus, over my visits I have realised the full extent of the service they provide to both local residents, students and their families. It is a practice dealing with many complex needs in the community. The reception staff are really super at communicating with students who speak very little if any English to ensure they receive the best possible care. I have a chronic medical condition which when occurs requires swift medical intervention to enable best treatment management and recovery time, I am always able to get a two minute appointment for which I am eternally grateful.
    Original Comment Report...

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    The Medical Centre

    GP Practice in Bedford

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