Well - Totley - Baslow Road

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  • Pharmacy Information
  • We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.

    Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.

    Our pharmacies

    We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.

    As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.

    Well - Totley - Baslow Road is a pharmacy near Sheffield and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 3 reviews with a rating of 5 out of 5.
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  • Pharmacy Services
    • (NHS): Domiciliary support service
    • (NHS): Emergency contraception
    • (NHS): Inhaler technique service
    • (NHS): Medication review service
    • (NHS): Minor ailment service
    • (NHS): Post-discharge support
    • (NHS): Supervised consumption of medicines
    • (Non-NHS): Blood pressure monitoring
    • (Non-NHS): Healthcheck
    • (Non-NHS): Inhaler technique service
    • (Non-NHS): Seasonal flu vaccination service (not at risk groups)
    • (Non-NHS): Stop smoking service
    • (Non-NHS): Vaccination service
    • (Non-NHS): Weight management
    • Appliance dispensing
    • Appointment booking available for consultations
    • Appointment booking for consultations not required
    • Medicines use review (MUR) service
    • New medicine service
    • Prescription collection from local General Practices
    • Private consultation room
    • Public Health
    • Seasonal flu vaccination service (at risk groups)
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  • Patient Ratings

    Excellent
    3

    Good
     

    Ok
     

    Poor
     

    Terrible
     

  •  Patient Reviews

    Well - Totley - Baslow Road
    provider logoBy:Anonymous
    Rating:..Star Rating
    Jul 25 2018

    I visited this pharmacy to have my monthly prescription dispensed. It was 17:30. To my pleasant surprise, all the items on my prescription were in stock. The staff were courteous and friendly. The service was also speedy - I left with my prescription at 17:40.
    Original Comment Report...

    Reply from Well - Totley - Baslow Road
    Thu, 26 Jul 2018 14:37:32 +0100

    Hi, Thank you for your message informing us of the great service our team at Well Totley - Baslow Road are providing. It is great to hear such a positive response and we appreciate you taking the time to let us know about this. I will forward your feedback on to the Regional Manager responsible for this Pharmacy so he can congratulate the Branch team as well. Thank you once again and should you have any further questions please contact us at yourexperience@well.co.uk. Kind Regards, Well Pharmacy Superintendent's Team.

    Well - Totley - Baslow Road
    provider logoBy:Anonymous
    Rating:..Star Rating
    Mar 31 2017

    The pharmacist, should have been a doctor. I am a regular at Well and I went in feeling drunk and not well, I am a diabetic and did my blood glucose before leaving home, a 15 (I think) on my meter. No appointments available at my doctors, so I went to the pharmacy, I was taken in the room. They took me through my medical history, although I made no sense but in the end managed to tell them my reading. The pharmacist asked to be excused, very polite person, and phoned my GP, I was asked to go over the road, offered an escort their but decided. I got in front of a GP in ten minutes and was taken to A&E for assessment. The pharmacist saved my life that day and I am grateful to the end of my days for it. Thank you. If you have a problem go their, it may just save your life.
    Original Comment Report...

    Reply from Well - Totley - Baslow Road
    Mon, 03 Apr 2017 15:41:44 +0100

    Dear Sir/Madam, Thank you for your email in which you highlight the praiseworthy service you received from our colleagues at Well - Totley - Baslow Road. I can assure you that your feedback will be passed on to the branch team and highlighted to the Regional Development Manager (RDM), the latter of whom has ultimate responsibility of the pharmacies in the area, as I am sure they will be delighted to hear what a brilliant service they provide to you. I can assure you that we do have a reward scheme for situations such as this, and the team will be receiving recognition for their service. Kind regards, Well Pharmacy Superintendent's Team

    Well - Totley - Baslow Road
    provider logoBy:Anonymous
    Rating:..Star Rating
    Mar 17 2017

    Today is the second time I have used this particular pharmacy in the past few years and I have so say I am highly impressed with a certain staff member for not only their efficiency, but the level of knowledge, attentiveness, and professionalism I've been shown on both occasions. Going anywhere that involves any form of medication has always been a drag for me, but thanks to the pharmacy a few streets away, I have a place I know I can go to discuss any queries I may have in regards to mine and my family's health and will receive top class information along with the satisfaction that zero judgement will be made. I am almost shocked with the level of clientele I have received and would recommend even traveling out of your way to receive care and information from such wise, friendly and assertive individuals. Thanks again ?
    Original Comment Report...

    Reply from Well - Totley - Baslow Road
    Fri, 24 Mar 2017 13:27:17 Z

    Dear Sir/Madam, Thanks for taking the time to tell me about the great service you received from our store team at Totley , Baslow road. It is very reassuring to hear of such a high standard of professionalism. We always aim to provide a high standard of care however it's always very rewarding when our customers recognize this. I'll make sure your feedback is shared with the store team and their Regional Manager who I know will want to congratulate them personally. Once again, thank you very much for your feedback and continued support. Kind regards Darren

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    Well - Totley - Baslow Road, 45 Baslow Road,Totley,Sheffield,S17 4DL

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