Boots Birmingham Hagley Rd is an optician near Birmingham and provides a list of services listed below if available. This optician has 4 reviews with a rating of 2 out of 5.
Opticians Location and near by additional services
Patient Ratings
Excellent
1
Good
Ok
Poor
Terrible
3
Patient Reviews
Boots Birmingham Hagley Rd
By:
JP
Rating:..
Aug 14 2021
Had an appointment for my dads eye test this morning, i thought he was due his yearly test but did not realise that he had his last eye test in october, so we were 2 months early. The person who we spoke to was so rude, in every sentence he repeated constantly that we were 2 months early and he would only see my dad if we paid £25 (instead of free as hes an oap) He could of said everything he said without his attitude but he was very rude and both of us will never go to this branch again. I have been going for several years and only recently started getting my dad to go, he should of had free eye tests since 65, but only started going since turning 71) but now my dad has been completely put off opticians after this staff members attitude. All other staff always nice and polite, and the previous optician that we have seen has always been excellent, just ashame they've now got this person working there with his bad attitude!!!!
Boots Birmingham Hagley Rd
By:
Anonymous
Rating:..
Mar 7 2018
I was very pleased with the staff there! They were very efficient and willing to help and answer questions
Excellent customer care . Other businesses need to l learn from this . Original Comment Report...
Reply from Boots-Birmingham - Hagley Rd Thu, 08 Mar 2018 08:55:26 Z
Thank you for sharing your great feedback and comments.
Boots Birmingham Hagley Rd
By:
Anonymous
Rating:..
Jul 7 2017
I had an eye test with boots hagley rd but did not want to purchase the glasses from there. After telling them that I found the attitude of the staff to be rude and obnoxious did not want to hep at all.
Seems that Boots are only interested in selling frames these days and not bothered in patients eye health. Original Comment Report...
Thank you for sharing your concerns. We pride ourselves on delivering the very best in clinical and customer care so if you could get in touch via our boots website or our customer care telephone number, we would be happy to discuss your concerns further.