This optician uses a simple client focused appointment system. I was seen in a timely manner. The receptionist was welcoming and friendly. The optician was, from the outset interested in gathering eye related history. The eye test conducted was really thorough, at no point did I feel rushed. The optician took the time necessary to conduct the test. In my case he had to conduct additional checks and compile a report for my GP. This was done within my test and I incurred no additional charges. Having in the past, used some of the larger chain opticians, for me there is a tangible difference in the client experience when using a well established family run business. Namely your not rushed, particularly when choosing the frames, you get time and helpful advise, family members are welcome to help you choose. The staff understand you have to wear your frames for a year or two so they know its important to pick the ones your satisfied with. The prescription arrived accurately and on time. Their website is also very informative and list specialist test for Children and adults with the learning disability dyslexia and diabetes to name but a few. The experience of this family optician is apparent, you know there will be continuity of care and most importantly the central focus of this family run business is the health of your eyesight.
Original Comment Report...

One of the best opticians I have ever been to.caring,professional and trusting.I would recommend to anyone wanting a good optical service
Original Comment Report...