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- Hospital Information
- Shepton Mallet Community Hospital is a care provider near Shepton Mallet and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 26 reviews with a rating of 4 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Shepton Mallet Community Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 95.0% acute adult beds occupied 95.0% Care planning 6.80 on a scale of 0 - 10 6.80 CQC mental health trust ratings Good 2 Delayed transfers of care 1.40% bed days lost due to delays 1.40% Help out of hours 5.92 on a scale of 0 - 10 5.92 Improving recording of outcomes information for people receiving treatment 76.0% of people on the Care Programme Approach who have outcomes recorded via HoNOS 76.0% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting Amongst the worst 1 Overall views and experience For average: 7.02 on a scale of 0 - 10 7.02 People on CPA followed up within 7 days of an inpatient discharge 97.4% of people were followed up 97.4% Percentage of staff receiving job-relevant training, learning or development in past 12 months 87.45% received relevant training/learning/development 87.45 PLACE patient led assessment of the care environment: condition, appearance, maintenance 97.5% 97.5% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 90.7% 90.7% Proportion of admissions gate-kept by CRHT teams 99.2% of admissions 99.2% Proportion of people receiving physical health advice and support from community services 4.52 on a scale of 0 - 10 4.52 Recommended by staff 3.71 out of 5 3.71 -
Care Provider Location and near by additional services
Patient Ratings Excellent 18Good 2Ok 4Poor 1Terrible 1Patient Reviews
Shepton Mallet Community Hospital
By: Anonymous Rating:.. 
Aug 30 2019 nice welcome at reception .cannot say same for miu.only observations taken for what i thought was an infection was temperature -therefore = no news score.
Original Comment Report...Shepton Mallet Community HospitalBy: Liz Rating:.. 
Jun 2 2019 I visited the out of hours doctor yesterday. At the time I wasn't feeling well enough to think about what was happening but, afterwards, I realised what a good service I got - better than in my own practice. She was very thorough, pleasant, helpful and communicative. Thankyou. Please pass on to her my appreciation.
Original Comment Report...Shepton Mallet Community HospitalBy: pauline green Rating:.. 
May 30 2019 Reply from Somerset Partnership NHS Foundation Trust
Fri, 07 Jun 2019 08:59:00 +0100
Hello, thank you very much for leaving this feedback, which is good to hear! I'm so glad you had a good stay at Shepton Mallet Community Hospital and I hope you are now on the mend. Thank you for letting us know that all was well: I will make sure the team know. Kind regards, LUCY- Write a Review
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