Tailored Care Ltd | |
11 Ensdale Row, Willenhall, WV13 2BJ | |
Website |
Home Care Information |
Tailored Care Ltd is a provider of care near Willenhall and provides a list of services and facilities listed below if available. This provider has 3 reviews with a rating of 1 out of 5. |
Care Home Services |
![]() | Personal and intimate care | : | Yes, offers care for Personal care |
![]() | Caring for adults over 65 yrs | : | Yes, offers Caring for adults over 65 yrs |
![]() | Dementia | : | Yes, offers care for Dementia |
![]() | Eating disorders | : | Yes, offers help with Eating disorders |
![]() | Learning disabilities | : | Yes, offers Learning disabilities care |
![]() | Mental health conditions | : | Yes, offers care for Mental health conditions |
![]() | Physical disabilities | : | Yes, offers help with Physical disabilities |
![]() | Sensory impairments | : | Yes, offers help with Sensory impairments |
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Patient Ratings | ||||||||||||
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![]() | By: | anonymous |
| Nov 26 2017 | ||
Really really bad company. They have now had their 2nd ‘inadequate’ CQC report & doubt this will be the last. They are frequently shockingly late for calls, 8 hours is not uncommon. The poor clients restrict their diet & fluid intake for fear they won’t have help to go to the toilet. They treat their staff like dirt too, work piled onto them until they are ready to drop & told ‘tough’ if they dare to say they can’t cope. The directors along with the registered manager should all be prosecuted for neglect of the clients & staff. Don’t touch Tailored Care with a barge pole! |
![]() | By: | I will report poor practice |
| Nov 21 2017 | ||
Not well led at all, directors and managers they have no reapect for anyone; they treat staff like dirt. I have unfortunately had to do business with them and have brought them a lot of money, this will now stop. As a director you have to present yourself in a certain way and conduct yourself as well. As for employees rights they don't exist. |
![]() | By: | Anonymous |
| Oct 7 2017 | ||
I have been an unfortunate client of this company for a little while now. The staff who come to help me are lovely, but the management don’t communicate with me, they don’t tell me if there’s a problem & don’t answer the on-call telephone, I very often am extremely late with my food & medication which I need on time due to my diabetes. I have sometimes not had help with a bedtime wash or going to the toilet until as late as midnight. I feel so sorry for the staff, they are run ragged & look so tired, the office don’t seem to respect them at all. I am looking for a new company to care for me. |
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Additional Information | ||
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Funding Home Care in England
You may qualify for local authority funding towards care at home costs.Firstly, you must first arrange a care needs assessment |