TLC Homecare Limited | |
Maple House, Maple Estate, Stocks Lane, Barnsley, S75 2BL | |
Website |
Home Care Information |
TLC Homecare is a domiciliary care agency registered to provide personal care for people living in their own homes. At the time of the inspection the agency was supporting approximately 500 people. There were approximately 150 members of staff working for the agency, of which some were office based but the majority were care staff that support people in their own homes. |
Care Home Services |
![]() | Personal and intimate care | : | Yes, offers care for Personal care |
![]() | Caring for adults over 65 yrs | : | Yes, offers Caring for adults over 65 yrs |
![]() | Dementia | : | Yes, offers care for Dementia |
![]() | Learning disabilities | : | Yes, offers Learning disabilities care |
![]() | Physical disabilities | : | Yes, offers help with Physical disabilities |
![]() | Sensory impairments | : | Yes, offers help with Sensory impairments |
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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| Mar 9 2018 | ||
One or two of the carers are brilliant but on the whole they are poor. This is often compounded by poor management and a lack of coordination from the office. It is also difficult to get an answer from the on call duty manager most of the time.
From non-consistent attendance times to actual "no show" the consistency is very poor.
I wouldn't want to think they were looking after a very elderly or vulnerable member of my family on a long term basis as my concern would always be, "have they arrived?", "have they mad sure they have eaten?". etc. |
![]() | By: | Anonymous |
| Jun 6 2017 | ||
Tlc poor service come when they want don't stick to times they should or they send different ones all the time put complaint in and get no where some staff ok some not phone up still get no where they just don't listen to you |
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Additional Information | ||
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Funding Home Care in England
You may qualify for local authority funding towards care at home costs.Firstly, you must first arrange a care needs assessment |