Burrowbeck Community Care

Burrowbeck Community Care was established in 1991 and is a preferred provider of home care services for Lancashire Social Services.

Burrowbeck Community Care& delivers care within peoples& homes throughout Lancaster, Morecambe and the surrounding areas.

We& provide person centred care to enable people to live as independently as possible in their own homes.& & & Individual care plans and risk assessments are produced in collaboration with our clients, their relatives, and other health and social care professionals and reviewed on a regular basis.& & & &

We provide a wide range of services which include (but are not limited to):

• Personal care and hygiene (help with getting up and going to bed, bathing, dressing)
• Practical tasks (cooking meals, cleaning)
• Enabling clients to access community resources and facilities (eg day centres, shopping trips, medical and other appointments
• Companionship

The following is taken from the CQC website:-

&People who use the service told us they were happy with the support they received. One person said, "The staff turn up on time, are very polite and there have been no problems at all.” People told us they had received a visit from a representative from the agency before the service commenced.

They told us their needs had been discussed and they had agreed to the support to be provided.

They told us their carers provided sensitive and flexible personal care support and they felt well cared for. We found that there was enough skilled and experienced staff so that people had their care delivered by the same people, in ways they wanted.

& One person said, "I always have the same people unless the normal carers are on holiday." Suitable arrangements were in place to protect people from the risk of abuse.

People told us they felt safe with the care staff and said they would report any concerns to a manager&.

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