NPMC@Willen

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    star rating
    3.0
    2 Reviews
    NPMC@Willen
     Beaufort Drive, Willen,
     Milton Keynes,
     Buckinghamshire, MK15 9EY
    Phone :
    Web :..

    Email :.

    EPS : Available
    Status : Closed
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  • Provider Information
  • NPMC@Willen is a GP Practice in Milton Keynes and provides a list of services listed below if available. This GP practice has 2 reviews with a rating of 3 out of 5.

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  • Provider Services
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    1

    Good
     

    Ok
     

    Poor
     

    Terrible
    1

  •  Patient Reviews

    NPMC@Willen
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 22 2019

    The telephone message, explaining how overburdened the patient navigators are is patronising and too long when you are ringing about your poor health. Twice there have been new placement with new doctors with no information given on their background or specialism. After being assured I would only ever have a named female doctor due to my medical condition I have been placed with a new male doctor by text!! The office manager will only accept concerns about this placement by letter or email. The email address for the practice is difficult to find on the website and when you do find it, you need an app to be able to access it. If only 89% of patients would recommend this practice why does it have 5 stars.
    Original Comment Report...

    Reply from NPMC@Willen
    Thu, 13 Jun 2019 15:09:05 +0100

    We would like to apologise for the difficulties you have recently experienced here at the medical centre. If you would like to contact us directly we could investigate what happened and learn from this experience and look to prevent this situation from happening again.

    NPMC@Willen
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 3 2018

    I really like my GP, I can usually get to see her if I need to, except for really urgent appointments when I can always be seen by somebody. The practice is good at providing follow-up tests, treatment or support. They appear well organised which makes me feel confident that they know what they are doing and care about their patients. Being linked to a large practice in Newport Pagnell is a huge advantage, as they have a wealth of resources.
    Original Comment Report...

    Reply from NPMC@Willen
    Wed, 01 Aug 2018 11:14:19 +0100

    Thank you for your comments, we are very pleased you have been satisfied with the service you have received.

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    NPMC@Willen

    GP Practice in Milton Keynes

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