Octagon @ Papworth Surgery |
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2.6 
8 Reviews Octagon @ Papworth Surgery Chequers Lane Papworth Everard, Cambridge, Cambridgeshire, CB23 3QQ Phone : Web :https://www.octagonmedical.. Email :admin.papworthsurgery@. EPS : Available .... CQC : 
Status : Closed
Octagon @ Papworth Surgery is a GP Practice in Cambridge and provides a list of services listed below if available. This GP practice has 8 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Octagon @ Papworth Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 945 individuals have been screened out of a possible 1240 eligible people.A total of 76.20967742 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 945 |
| Cervical Screening Ages 50 to 64 | 620 individuals have been screened out of a possible 785 eligible people.A total of 78.98089172 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 620 |
| Overall number of GP appointments | 4800 Number of appointments in Apr 2024 from a practice list size of 7540 patients | 4800 |
| Face to face appointments | 3294 Face to Face appointments in Apr 2024 which is 68.6% of the total number of appointments. | 3294 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1317 Telephone appointments in Apr 2024 which is 27.4% of the total number of appointments. | 1317 |
| Unknown appointments | 189 Unknown appointments in Apr 2024 which is 3.9% of the total number of appointments. | 189 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Oct 12 2021 | ||
I can not believe the experience i have just had with a receptionist! Trying to get an urgent appointment for someone who has just been discharged after a suicide attempt. Her attitude was absolutely appalling. When asking for a particular Dr who wasn’t available, a comment was then made about holding of killing herself until tomorrow! Having spent the last 3 hours on the phone to urgent care she is now safe! The staff on reception used to care and help as much as possible. Now there are one or two who are lovely and the rest are horrific to deal with. Some of the reception staff either need some priority training in dealing with patients or sacking! The Dr’s themselves are amazing! And a few receptionists! | ||||||
 | By: | Papworth S |
| Mar 5 2018 | ||
My family and I have been using this surgery for 12 years now. It can be difficult to book a same day appointment on the phone as many people call as soon as the lines are open so the receptionists are very busy. However we find it easier to book non emergency appointments online and the few occasions we had an emergency, the medical and reception staff did their best to squeeze us in on the day. Sometimes appointments overrun but we have never had to wait too long and the electronic check in system warns you if your practitioner is running late. All the staff are courteous and helpful, the doctors and nurses have always given us accurate up to date information and discussed treatment options with us, helping us to make an informed decision. Reply from Papworth Surgery Sun, 18 Mar 2018 16:04:17 Z Thank you very much for your lovely comments. I have passed your comments on to the whole team. I have only been with this surgery for a year, but I am very very proud to be working with such a professional, friendly team, who always go above and beyond to ensure that patients get the best possible care always. Alexandra Mackenzie Practice Manager | ||||||
| By: | Anonymous |
| Dec 15 2015 | ||
We wanted to register to this GP. Many paperwork done, and they promised the registering. Nothing happened in two weeks so they were called to inform us about registration. They said if we haven't got calling till that time our registration is accepted. Added to this the receptionist didn't ask our name to give this information. Three months later when one of our sons really needed to see the doctor and went there they informed us we are not registered what's more there aren't our documentations in the office and they don't have right to register patients from our village. We are foreigners so all health system is brand new for us but this process was very unworthy and showing incompetence. | ||||||
