Millfield Medical Group |
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3.6 
14 Reviews Millfield Medical Group 63-83 Hylton Road, Millfield, Sunderland, Tyne And Wear, SR4 7AF Phone : Web :http://www.millfieldmedica.. Email :. EPS : Available .... CQC : 
Status : Open
Millfield Medical Group is a GP Practice in Sunderland and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Millfield Medical Group is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1540 individuals have been screened out of a possible 2425 eligible people.A total of 63.50515464 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1540 |
| Cervical Screening Ages 50 to 64 | 950 individuals have been screened out of a possible 1300 eligible people.A total of 73.07692308 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 950 |
| Overall number of GP appointments | 4738 Number of appointments in Apr 2024 from a practice list size of 14711 patients | 4738 |
| Face to face appointments | 3658 Face to Face appointments in Apr 2024 which is 77.2% of the total number of appointments. | 3658 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1080 Telephone appointments in Apr 2024 which is 22.8% of the total number of appointments. | 1080 |
| Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 13 2021 | ||
Terrible customer service on phone by receptionist | ||||||
| By: | Anonymous |
| Jul 13 2021 | ||
Poor customer service of reception staff I spoke to | ||||||
 | By: | Millfield M |
| Dec 18 2018 | ||
I registered as a new patient today and was delighted to be offered both an initial check up with the nurse and a first appointment with a doctor on the same day. Thank-you to the reception staff for expediting this.
Sadly the care from the dr I saw was dreadful. The doctor had trouble understanding the dose of medication I was taking and most of the appointment was taken up repeating the dosage and reiterating that I did know what I was taking. At no point during the consultation was I asked how I was doing and whether I would be safe over the Christmas period - which given the medication I am taking should have been a basic question.
During the consultation the doctor did not make eye contact; dismissed advice previously received from a consultant about regular blood tests saying “we do things differently here from your previous practice”; and when I asked a question about a referral, cut me off saying that the appointment was ten minutes and so I would have to make another appointment to pursue that.
So now I go into the Christmas period with no back-up care for a severe chronic condition, and having to wait for another appointment to even get onto a waiting list for treatment. I came out crying and feeling that I had not been listened to. Suggest you pick your doctor at this practice with care. Reply from Millfield Medical Group Thu, 27 Dec 2018 11:32:56 Z Thank you for your comments regarding our surgery. We take all concerns very seriously, although you did initially have some positives, the issues with one of the GPs needs to be reviewed. Please could you get in touch with me so we can discuss this further. Paul Weddle Practice Business Manager | ||||||
