Wearside Medical Practice - Pallion

Share pageFacebookTwitterLinkedInemail
  • bar
  •  
  • Provider Information
  • Wearside Medical Practice - Pallion is a GP Practice in Sunderland and provides a list of services listed below if available. This GP practice has 8 reviews with a rating of 2.9 out of 5.

  •  
  •  
  • bar
  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Flu Clinic
  • Joint injections
  • Learning disability health check
  • Phlebotomy
  • Smoking cessation clinic
  • bar
  •  
  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Wearside Medical Practice - Pallion is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49990 individuals have been screened out of a possible 1530 eligible people.

    A total of 64.70588235 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    990
    Cervical Screening Ages 50 to 64485 individuals have been screened out of a possible 675 eligible people.

    A total of 71.85185185 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    485
    Overall number of GP appointments3288 Number of appointments in Apr 2024 from a practice list size of 8245 patients3288
    Face to face appointments2950 Face to Face appointments in Apr 2024 which is 89.7% of the total number of appointments.2950
    Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
    Telephone appointments338 Telephone appointments in Apr 2024 which is 10.3% of the total number of appointments.338
    Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


  •  
  • bar
  •  
  •  
  • bar
  •  
  • Patient Ratings

    Excellent
    2

    Good
    1

    Ok
    1

    Poor
    2

    Terrible
    2

  •  Patient Reviews

    Wearside Medical Practice - Pallion
    Review SourceBy:David W
    Rating:..Star Rating
    Jun 8 2022

    Always found this practice to be helpful and considerate with the doctors nurses and other staff doing a great job

    Wearside Medical Practice - Pallion
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 20 2021

    Could you please send me the direct email address and name of the practice manager for Wearside medical practice please I have been in today and the email address I was given does not exist and therefore I am unable to send my complaint in to be addressed

    Wearside Medical Practice - Pallion
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Feb 11 2019

    Multiple occasions where reception staff are not helpful and downright rude. Simple things such as sending automated appointments and then when you call to rearrange they say that you must first drive in to pick up paperwork to register a newborn, then take it back, then make the appointment. Doesn't make any sense and we accept we should have registered the baby earlier but the attitude is just not needed. Previous experiences have been no better. Our health visitor also needed to complain to them when my wife came off the phone in tears with post natal depression when the receptionist was rude. Didn't get a response from the practice manager when requested. Receptionist also thinks it's odd for my wife to want to see a female GP for post-natal checkup. It's just basic manners that are missing even if you disagree with us, or are frustrated we haven't registered the newborn, the attitude from reception is not acceptable. No-one wants to go to the doctors and I don't envy working on a GP reception desk; GPs will be busy on one side and poorly public on the other, however there is no need to be so rude and we don't experience this in other areas of the NHS.
    Original Comment Report...

    Reply from Wearside Medical Practice - Pallion
    Thu, 14 Feb 2019 16:03:42 Z

    Dear patient, we are sorry to hear that you were unhappy with our service. It is mandatory for the practice to complete any new registration forms in order for our staff to book appointments onto our clinical system. The baby check appointments are arranged by Child Health and the practice receives the automated list from Child Health approximately 10 days prior to the clinic. We have spoken to our staff and we were informed that an appointment had been offered for your baby but you were unavailable on the date given. An appointment with a GP was also offered to your wife. Unfortunately, a female GP was not available on the date. The practice does offer emergency appointments on the day and it would have been possible for your wife to get an appointment on the date but would have had to ring on the actual day. We always try and accommodate our patients but if you feel we have fallen short then we would like to apologise for this. We weren't aware of your concerns until receiving your review on NHS choices. We do try and encourage our patients to speak to the Practice Manager should patients have concerns or a complaints in order to resolve any issues. Wearside Medical Practice

  • bar
  •  Write a Review
    • main image
    •  
    • Note: Click on the heading to open

    •  
    • Pictures from the Public
    •  
    •  
    • Popular Local Surgeries
      bar
      Rickleton Medical Centre
      Rickleton Medical Centre 5.6 miles
      Star Rating(1)
      Farnham Medical Centre: Stanhope Parade Site
      Farnham Medical Centre: Stanhope Parade 6.0 miles
      Star Rating(1)
      Imeary Street Practice
      Imeary Street Practice 6.1 miles
      Star Rating(7)
      Oxford Terrace And Rawling Road Medical Group - Rawling Road Branch
      Oxford Terrace And Rawling Road Medical 8.9 miles
      Star Rating(1)
      Station Road Surgery
      Station Road Surgery 9.4 miles
      Star Rating(1)
      Silverdale Family Practice
      Silverdale Family Practice 6.9 miles
      Star Rating(8)
      Albert Road Surgery - Dr W H McManus
      Albert Road Surgery - Dr W H McManus 6.3 miles
      Star Rating(6)
      Great Lumley Surgery
      Great Lumley Surgery 6.8 miles
      Star Rating(5)
      Cheveley Park Medical Centre
      Cheveley Park Medical Centre 9.1 miles
      Star Rating(5)
      Park Parade Practice
      Park Parade Practice 10.0 miles
      Star Rating(4)

    Wearside Medical Practice - Pallion

    GP Practice in Sunderland

    Compare GP practices near Sunderland