Whitburn Surgery |
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3.1 
13 Reviews Whitburn Surgery 3 Bryers Street, Whitburn, Sunderland, Tyne And Wear, SR6 7EE Phone : Web :http://www.whitburnsurgery.. Email :. EPS : Available Status : Closed
Whitburn Surgery is a GP Practice in Sunderland and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 3.1 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Whitburn Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 575 individuals have been screened out of a possible 730 eligible people.A total of 78.76712329 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 575 |
| Cervical Screening Ages 50 to 64 | 465 individuals have been screened out of a possible 590 eligible people.A total of 78.81355932 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 465 |
| Overall number of GP appointments | 2189 Number of appointments in Apr 2024 from a practice list size of 5379 patients | 2189 |
| Face to face appointments | 1498 Face to Face appointments in Apr 2024 which is 68.4% of the total number of appointments. | 1498 |
| Home Visits | 63 Home Visits in Apr 2024 which is 2.9% of the total number of appointments. | 63 |
| Telephone appointments | 626 Telephone appointments in Apr 2024 which is 28.6% of the total number of appointments. | 626 |
| Unknown appointments | 2 Unknown appointments in Apr 2024 which is 0.1% of the total number of appointments. | 2 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Barry |
| Oct 31 2022 | ||
Unhelpful admin staff and a practice manager who doesn't know how to spell compassion or understanding. Their sole purpose seems to be to deflect attempts at urgent access to a GP when it is most needed. I have been refused attention on several instances involving ongoing severely high blood pressure problems, for the reason that all of the day's appointments were taken. On another occasion I was refused attention for cellulitis, even after the pharmacist called the surgery to request a doctor to examine me, resulting in me having to go to a drop-in centre during the Covid lock-down period (I am classed as At Risk because of my age and heart condition), where, after a 2 hour wait in a crowded waiting room, I was indeed, diagnosed with cellulitis, and given antibiotics for it. While I am aware of the present pressures on GP practices, I find it unacceptable that someone with potentially life-threatening symptoms can be turned away for no better reason that there are no available appointments. | ||||||
 | By: | Anonymous |
| Aug 12 2018 | ||
Generally a good surgery. It is relatively easy to get an appointment. The doctors are good although I prefer an appointment with two particular doctors. The big problem is there are no female doctors and this should be rectified. | ||||||
| By: | Anonymous |
| Jun 22 2018 | ||
I couldn’t recommend this practice enough. The staff are all lovely on the front desk and all doctors and nurses go out of their way to ensure you receive the best care possible. After being away from the surgery for over 15 years it was lovely to find one of the same doctors still working there. 10/10 | ||||||
