The Green House Surgery |
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3.5 
15 Reviews The Green House Surgery Redcar Primary Care Hospital, West Dyke Road, Redcar, Cleveland, TS10 4NW Phone : Web :http://www.thegreenhousesu.. Email :. EPS : Available .... CQC : 
Status : Open
The Green House Surgery is a GP Practice in Redcar and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 3.5 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Green House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1120 individuals have been screened out of a possible 1510 eligible people.A total of 74.17218543 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1120 |
| Cervical Screening Ages 50 to 64 | 760 individuals have been screened out of a possible 1030 eligible people.A total of 73.78640777 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 760 |
| Overall number of GP appointments | 6364 Number of appointments in Apr 2024 from a practice list size of 10031 patients | 6364 |
| Face to face appointments | 4975 Face to Face appointments in Apr 2024 which is 78.2% of the total number of appointments. | 4975 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1332 Telephone appointments in Apr 2024 which is 20.9% of the total number of appointments. | 1332 |
| Unknown appointments | 57 Unknown appointments in Apr 2024 which is 0.9% of the total number of appointments. | 57 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | The G |
| Mar 31 2019 | ||
Although it can sometimes be a bit of a struggle to get through on the phone and to get appointments when you want one you can be sure that you will receive excellent quality of care from all of the staff here. | ||||||
| By: | The G |
| Aug 19 2019 | ||
Awful service.impossible to get in for an appointment have to wait nearly two weeks to see a doctor.One nurse practitioner who is awful doesn't like to actually help people find them off with a medication that does nothing but let's things get worse.Cant book appointments two weeks in advance due to nature of job take a week off so I can try and get an appointment to be told none available till a week on Thursday .This is a joke.Unhelpful it's ok if your on benefits do not t work can sit around and do nothing even better if you can plan your illness in advance to get an appointment when needed .And they wonder why A&E departments get busy Reply from The Green House Surgery Mon, 19 Aug 2019 11:07:05 +0100 We are sorry that you are dissatisfied at the service you have received from us. Upon checking our appointments availability, the first available appointment with a Nurse Practitioner is Thursday 22nd August (four working days) and the first available appointment with a GP is Thursday 29th August ( eight working days). Naturally, we would prefer to see patients sooner, however, we are particularly busy at present. Please rest assured that we see patients as quickly as possible, within the resources available to us. Nationally, GP services are under pressure and recent data shows that the average waiting time to see a GP has now exceeded two weeks. We do have a duty doctor available by telephone each day. This service is for urgent matters that will not wait until the next routine appointment. If you feel that this applies to you, please telephone reception and ask for a telephone appointment with the duty doctor. | ||||||
| By: | The G |
| Aug 19 2019 | ||
Awful service.impossible to get in for an appointment have to wait nearly two weeks to see a doctor.One nurse practitioner who is awful doesn't like to actually help people find them off with a medication that does nothing but let's things get worse.Cant book appointments two weeks in advance due to nature of job take a week off so I can try and get an appointment to be told none available till a week on Thursday .This is a joke.Unhelpful it's ok if your on benefits do not t work can sit around and do nothing even better if you can plan your illness in advance to get an appointment when needed .And they wonder why A&E departments get busy Reply from The Green House Surgery Mon, 19 Aug 2019 11:07:05 +0100 We are sorry that you are dissatisfied at the service you have received from us. Upon checking our appointments availability, the first available appointment with a Nurse Practitioner is Thursday 22nd August (four working days) and the first available appointment with a GP is Thursday 29th August ( eight working days). Naturally, we would prefer to see patients sooner, however, we are particularly busy at present. Please rest assured that we see patients as quickly as possible, within the resources available to us. Nationally, GP services are under pressure and recent data shows that the average waiting time to see a GP has now exceeded two weeks. We do have a duty doctor available by telephone each day. This service is for urgent matters that will not wait until the next routine appointment. If you feel that this applies to you, please telephone reception and ask for a telephone appointment with the duty doctor. | ||||||
