Rocky Lane Medical Centre |
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Rocky Lane Medical Centre is a GP Practice in Liverpool and provides a list of services listed below if available. This GP practice has 43 reviews with a rating of 2.7 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Rocky Lane Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 325 individuals have been screened out of a possible 465 eligible people.A total of 69.89247312 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 325 |
| Cervical Screening Ages 50 to 64 | 175 individuals have been screened out of a possible 255 eligible people.A total of 68.62745098 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 175 |
| Overall number of GP appointments | 754 Number of appointments in Apr 2024 from a practice list size of 2541 patients | 754 |
| Face to face appointments | 678 Face to Face appointments in Apr 2024 which is 89.9% of the total number of appointments. | 678 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 0 Telephone appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Unknown appointments | 76 Unknown appointments in Apr 2024 which is 10.1% of the total number of appointments. | 76 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Amanda H |
| Aug 16 2023 | ||
On numerous occasion's since pre-Covid, having 4 young children I have needed to seek GP advice. As a health care profession myself I only seek appointments as a last resource, this have proven to be very difficult if non excitant and 90% of the time having to call sometimes 50+ times to be faced with very very rude receptionist. one of my children has had re current tonsillitis's since December 2022, on the last occasion resulting in airway compromised due to swelling and unable to breath properly and need to attend AED - this month he unfortunately, while on holiday in Cornwall he developed Tonsillitis again, I called for a telephone consultation in hope my GP would be able to send a prescription to the nearest chemist, but was told although we've not had a face to face appointment for over 3 years this was the only option today (how I was expected to do an 8 hour drive in less than 4 to see a GP, I will never know), I explained the situation to Jackie the lovely receptionist who was very polite and very helpful (NOT), when I was expressing my concerns and trying to prevent my son becoming very unwell, and literally told me 'BYE'!! before putting the phone down on me... the practice used to be absolutely amazing, Staff used to be helpful, understanding, approachable and caring, I honestly would NOT recommend to anyone - service has becoming shocking - current seeking a new practice and praying any of my children don't need a GP until I have registered elsewhere. | ||||||
| By: | Anonymous |
| Jul 18 2023 | ||
Very unhelpful male reception staff and rude | ||||||
| By: | Laura P |
| Jun 13 2023 | ||
Disgusting Receptionist who does not listen with bad attitude problem. Not sure when you went to medical school to become a receptionist. I hope you face the same attitude when you need the NHS | ||||||
