The Greens Health Centre |
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3.0 
25 Reviews The Greens Health Centre 100 Maple Green, Dudley, West Midlands, DY1 3QZ Phone : Web :http://www.thegreenshealth.. Email :. EPS : Available .... CQC : 
Status :
The Greens Health Centre is a GP Practice in Dudley and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Greens Health Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 680 individuals have been screened out of a possible 1205 eligible people.A total of 56.43153527 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 680 |
| Cervical Screening Ages 50 to 64 | 345 individuals have been screened out of a possible 550 eligible people.A total of 62.72727273 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 345 |
| Overall number of GP appointments | 2941 Number of appointments in Apr 2024 from a practice list size of 7255 patients | 2941 |
| Face to face appointments | 1922 Face to Face appointments in Apr 2024 which is 65.4% of the total number of appointments. | 1922 |
| Home Visits | 43 Home Visits in Apr 2024 which is 1.5% of the total number of appointments. | 43 |
| Telephone appointments | 853 Telephone appointments in Apr 2024 which is 29% of the total number of appointments. | 853 |
| Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 123 Video call appointments in Apr 2024 which is 4.2% of the total number of appointments. | 123 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Oct 2 2019 | ||
Recently visited the surgery for my annual flu injection, practice nurse was on time and extremely polite and helpful. | ||||||
| By: | Anonymous |
| Aug 28 2019 | ||
Receptionist are very helpful and assisted me when I visited with my auntie. Thank you for caring. | ||||||
| By: | Anonymous |
| Aug 27 2019 | ||
I've been so upset this morning.
The health visitor told me for me and my babys postnatel check up and 8 week vaccinations I would be contacted for her appointment. If by 8 weeks I havnt heard anything then I should call my GP.
So she is 8 weeks today.
I ring the GP about 10.20 to ask them when I will receive information of the appointment. The receptionist told me its been booked and its at 10:30!!! I hadn't received any information or confirmation of the appointment at all.
She told me they were running late how soon could I get there. The walk is 10/15 minutes plus we both need to get ready, she said thats fine get there as soon as I can.
So I frantically grab clothes, pack the baby bag, throw the pushchair up, start running to the gp. I managed this all in under 20 mins with an infant. So 10:40 out of breath and sweating, I rang up to still confirm I was on my way .
I was told too late I missed my appointment, even though they knew I was on my way and told me to come in! So I'm in the street sweating and rushed and all the commotion caused me to have a panic attack.
I told the receptionist what was happening..she said I'd just have to wait for another appointment, no acknowledgment of the fact it was their fault.
I was hyperventerlating and telling her I was panicking, I said I was told to make my way there is there nothing they can do? No help whatsoever. (They should have training how to deal with panic attacks & anxiety, they are front of house the first person someone speaks to when contacting the surgery)
The surgerys website has nowhere to put in a complaint and the practice manager wasnt in today either.
I contacted my health visitor who suggested I try to book in her vaccinations at least as its not ideal they are late. So I ring the surgery back and they tell me there are no appointments all week and I will need to keep ringing back frequently each hour all week for a cancellation. I asked if I could be contacted as soon as there was a slot as its not my fault all this has happened and I'd appreciate some support, I was even willing to come in and wait all day at the surgery. I was told this wasnt possible, so now I have to spend my week every hour contacting the surgery to ensure my baby is immunised. Very dissapointed. | ||||||
