Orchard Surgery |
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3.1 
14 Reviews Orchard Surgery Knypersley Road, Norton-In-The-Moors, Stoke On Trent, Staffordshire, ST6 8HY Phone : Web :http://www.orchardsurgery... Email :angela.manley@stoke.nh. EPS : Available .... CQC : 
Status :
Orchard Surgery is a GP Practice in Stoke On Trent and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.1 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Orchard Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1055 individuals have been screened out of a possible 1460 eligible people.A total of 72.26027397 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1055 |
| Cervical Screening Ages 50 to 64 | 770 individuals have been screened out of a possible 1025 eligible people.A total of 75.12195122 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 770 |
| Overall number of GP appointments | 4505 Number of appointments in Apr 2024 from a practice list size of 10355 patients | 4505 |
| Face to face appointments | 2480 Face to Face appointments in Apr 2024 which is 55% of the total number of appointments. | 2480 |
| Home Visits | 104 Home Visits in Apr 2024 which is 2.3% of the total number of appointments. | 104 |
| Telephone appointments | 1885 Telephone appointments in Apr 2024 which is 41.8% of the total number of appointments. | 1885 |
| Unknown appointments | 36 Unknown appointments in Apr 2024 which is 0.8% of the total number of appointments. | 36 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Nov 8 2021 | ||
I’ve been trying to see when my ct scan is I haven been given a number by your receptionist 01782 679285 I have spoken to a love guy at the hospital he can see when I broken my elbow and my last but results but nothing for my scan that you have told me that I need he said that you need to Send on a net account that this is the new way to do this This is Beyond a joke I’m getting passed from pillar to post. Please can someone call and get the reason why they cannot see what you are sending | ||||||
 | By: | Orchard S |
| Sep 25 2018 | ||
If you are looking for a great Dr's surgery with friendly staff and available appointments then this is not the surgery for you.
I have been a patient at this surgery for many years and have found in the last 2 years that the reception staff are very rude and unfriendly. I have tried booking many appointments only to be told we have no available appointments For the next two weeks and nothing on the system for after that so come back in a weeks time and try again, or you will be told the lady that updates the appointments system is on holiday so come back in a week or two and try again. The actual DR's are ok and some are really helpful but the admin staff really let the place down. | ||||||
| By: | Orchard S |
| Aug 6 2018 | ||
I have visited Orchard Surgery several times with my mother who has recently had heart surgery. The reception staff are always pleasant and courteous. The GP my mum sees regularly is excellent and always treats mum with dignity and respect. We are always included in any decisions and feel that mum receives an excellent standard of care | ||||||
