The Blackmore Vale Partnership |
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3.1 
18 Reviews The Blackmore Vale Partnership Sturminster Newton Surgery, Old Market Hill, Sturminster Newton, Dorset, DT10 1QU Phone : Web :http://www.blackmorevalesu.. Email :prescription@blackmore. EPS : Available .... CQC : 
Status : Closed
The Blackmore Vale Partnership is a GP Practice in Sturminster Newton and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 3.1 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Blackmore Vale Partnership is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2285 individuals have been screened out of a possible 3385 eligible people.A total of 67.50369276 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 2285 |
| Cervical Screening Ages 50 to 64 | 2150 individuals have been screened out of a possible 2820 eligible people.A total of 76.24113475 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 2150 |
| Overall number of GP appointments | 16127 Number of appointments in Apr 2024 from a practice list size of 26737 patients | 16127 |
| Face to face appointments | 9563 Face to Face appointments in Apr 2024 which is 59.3% of the total number of appointments. | 9563 |
| Home Visits | 299 Home Visits in Apr 2024 which is 1.9% of the total number of appointments. | 299 |
| Telephone appointments | 2842 Telephone appointments in Apr 2024 which is 17.6% of the total number of appointments. | 2842 |
| Unknown appointments | 764 Unknown appointments in Apr 2024 which is 4.7% of the total number of appointments. | 764 |
| Video call appointments | 2659 Video call appointments in Apr 2024 which is 16.5% of the total number of appointments. | 2659 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 4 2022 | ||
Terrible Doctor (Rippon) no interest at all in his patients, rude and patronising. Also he doesn't seem very knowledgeable. I have spoken to others in the community and he has a awful reputation. | ||||||
 | By: | The B |
| Jul 24 2019 | ||
Today I called the surgery as I had one of their infamous ‘contact the patient services team for a non urgent message from your gp’. This basically means a phone call from a random doctor to go through your test results. I’ve had on going issues with my heart and have just had a 72hr Tape Test, I called the reception to arrange an appointment to ‘see a doctor’ as I wanted to see the doctor and go through my worries and test results, the receptionist refused this and stated the doctor had requested a phone call so that’ was all I could have! I’m utterly disgusted with the level of service and tots and complete lack of care shown by this surgeries reception staff! You now have to battle to be ‘accepted’ for an appointment, the staff should be retrained in customer care and how to treat people with respect. It’s an insult to the NHS. The doctor who apparently has requested a phone call only is one I’ve never spoken to! I tried to make the point aren’t their other doctors but was shut off by the incredibly rude receptionist. Reply from The Blackmore Vale Partnership Wed, 24 Jul 2019 13:12:46 +0100 Thank you for providing us with your feedback on your experience today. We are sorry to hear that you were treated in this way. We would like to investigate this with our team. It would be helpful to speak to you about your experience so that we can get some further details to aid our investigation. If you would like to discuss this please call our surgery manager, Laura Grant on 01258 474500 who will be happy to assist you. | ||||||
| By: | The B |
| Jul 4 2019 | ||
I find that this practice cannot cope with the number of patients they have, my practice was closed by the NHS and the land sold for housing. So I have to attend Sturminster now, the Doctors I have ‘seen’ are ok, so long as you don’t mind waiting between 1 to 2 weeks on average for an appointment, but I had some blood tests performed over a week ago, I missed the call back from a doctor to give my results today which is over a week since they were done, I have no idea who the doctor was as you don’t get to deal with the same doctor, and he left a message telling me he didn’t know why he was asked to call me.. and that when I return a blood pressure monitor they can arrange something, this is despite the fact I returned this monitor 2 days ago to the practice. I have some concerns about my heart and blood pressure and this level of service is not acceptable, I called the surgery today and have to wait till next week, over two weeks since they took my blood, for a nurse to call me with the results. I have private medical insurance too but the doctors are reluctant to refer me when I asked... I’ll be contacting BUPA myself tomorrow, I don’t think they will make you wait over two weeks for test results.. who knows when I’ll get my blood pressure test results? Reply from The Blackmore Vale Partnership Fri, 05 Jul 2019 10:03:46 +0100 Thank you for letting us know about your concerns. We are sorry to hear that you are unhappy with the service provided to you. If you would like to contact our surgery manager Laura Grant on 01258 474500 we will be happy to look in to your concerns and discuss with you. Many thanks | ||||||
