Dr Starling And Partners

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    star rating
    3.5
    44 Reviews
    Dr Starling And Partners
     Anchor Healthcare Centre,
     Meridian Way,
     Peacehaven,
     East Sussex, BN10 8NF
    Phone :
    Web :http://www.meridian-surger..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • Dr Starling And Partners is a GP Practice in Peacehaven and provides a list of services listed below if available. This GP practice has 43 reviews with a rating of 3.5 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Dr Starling And Partners is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 492020 individuals have been screened out of a possible 2900 eligible people.

    A total of 69.65517241 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    2020
    Cervical Screening Ages 50 to 641270 individuals have been screened out of a possible 1790 eligible people.

    A total of 70.94972067 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    1270
    Overall number of GP appointments9431 Number of appointments in Apr 2024 from a practice list size of 19101 patients9431
    Face to face appointments8956 Face to Face appointments in Apr 2024 which is 95% of the total number of appointments.8956
    Home Visits9 Home Visits in Apr 2024 which is 0.1% of the total number of appointments.9
    Telephone appointments60 Telephone appointments in Apr 2024 which is 0.6% of the total number of appointments.60
    Unknown appointments406 Unknown appointments in Apr 2024 which is 4.3% of the total number of appointments.406
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    19

    Good
    7

    Ok
    4

    Poor
    5

    Terrible
    9

  •  Patient Reviews

    Dr Starling And Partners
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 15 2019

    After trying to get an appt for 2 days and not being able to even get a phone call to get antibiotics for a sinus infection my husband had to ring 111 for the prescription which was issued immediately at 3.30 PM ,I understand the surgery is stretched but to leave someone in a position of having an untreated infection is not really acceptable , we tried to get it issued on the prescription ordering line but couldn't do that, it's a shame no other option is suggested at point of contact and its left to the patient to explore all avenues and as we don't have a choice of surgeries we just have to put up or shut up basically
    Original Comment Report...

    Dr Starling And Partners
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Feb 1 2019

    have tried am and pm today to get appointment explaine i work full time and would need either early or late appointment nothing avaliable explained i was up all night with pain in my upper back that took my breath away and told no appointments asked about a Saturday appointment nothing there either its a joke i was told i could pre book i laughed and said ill book to be ill in two weeks so i get an appointment they say go to gp and not hospital to save nhs but if i get pain again tonight i will go to hospital a/e and explain my gp got not see me unless i am ill in two weeks time
    Original Comment Report...

    Reply from Dr Starling And Partners
    Wed, 13 Feb 2019 09:30:18 Z

    I am very sorry that you are not able to get an appointment and completely understand your frustration. We can only offer appointments we have, this is when we are working at a overtretched level. We do have Satudray morning clinics but they are limited. Unfortunately, this is how NHS is now, there are just not enough doctors and nurses to meet the need of growing population.

    Dr Starling And Partners
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 22 2019

    Called meridian surgery this morning never ever had a problem before . Sorry we have run out of appointments call back this afternoon. Called back at 2.30 pm line engaged until 2.45 pm got through sorry no appointments. I said just need a certificate as been unwell all week with flu . Sorry you aren’t an emergency our doctors don’t see people with flu . Well ok I get that you don’t want it spread around the surgery . Can you arrange a call from the doctor . No sorry we all out of appointments call tomorrow maybe you will get a doctor to call you but can’t confirm this . Please can you get a doctor to call me . No the flu is not an emergency no one will see you even if you turn up to be seen . Ok I say I am an emergency I can’t breathe. A little exaggerated no sorry you told me you have only flu it’s not serious like we say our doctors will refuse to see you . Ok. It I am just asking for a three min call . Sorry love call tom flu is trivial . Huff and puff sorry flu is trivial. Me ok well tell that to my granddaughter who was so ill she was admitted to hospital last week and my mum who is also very ill . Muffle as she laughs with her colleges and put on mute . Sorry the flu is trivial . So mad will go back to work tom as my doctors won’t see or speak to me . Although do feel a lot better tonight . But point is they told me also the hospitals also refuse to see people with flu . This is why our hospitals are over run . We had this with Layla temp over 104,having nose bleeds sorry you are waisting nhs time . Such awful service . If I call them got a sore through and ears hurt they see me straight away . Sorry meridian but feel a big let down today . And your staff are rude could even hear them moaning before they took the call as they forgot the mute joking I will go to work tom despite being ill . I work in an office I am still infectious I can’t spend the next two days being fobbed of by your staff that I am a waist of time . Like my granddaughter who was sent home from Eastbourne hospital as most of there cases tested negative from flu . But she did only two years of age taken by ambulance by her gp. Now I have no choice my works req a cert which I can’t get . If I get further ill this will be used .
    Original Comment Report...

    Reply from Dr Starling And Partners
    Wed, 13 Feb 2019 09:51:36 Z

    I am sorry that you had a bad experience over the phone trying to book an appointment for a sick note. I am also sorry to hear that your granddaughter was ill and I hope that she is better now. There is a bigger problem here, it is the way NHS is run, there are just not enough appointments, not enough doctors and nurses to meet the need. Your problem is not trivial but when we are working overstretched we have to prioritise and see those who are unwell.

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    Dr Starling And Partners

    GP Practice in Peacehaven

    Compare GP practices near Peacehaven