|
|
|
Higham Hill Medical Centre is a GP Practice in London and provides a list of services listed below if available. This GP practice has 35 reviews with a rating of 2.5 out of 5 and a CQC rating of Good. |
Provider Services | ||||
|
The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Higham Hill Medical Centre is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Cervical Screening Ages 25 to 49 | 1145 individuals have been screened out of a possible 1540 eligible people.A total of 74.35064935 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1145 |
Cervical Screening Ages 50 to 64 | 320 individuals have been screened out of a possible 410 eligible people.A total of 78.04878049 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 320 |
Overall number of GP appointments | 1841 Number of appointments in Apr 2024 from a practice list size of 6513 patients | 1841 |
Face to face appointments | 1529 Face to Face appointments in Apr 2024 which is 83.1% of the total number of appointments. | 1529 |
Home Visits | 1 Home Visits in Apr 2024 which is 0.1% of the total number of appointments. | 1 |
Telephone appointments | 311 Telephone appointments in Apr 2024 which is 16.9% of the total number of appointments. | 311 |
Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
![]() |
Patient Ratings | ||||||||||||
|
![]() | By: | Julia S |
| Dec 16 2020 | ||
This practice is run by absolute monsters, a place where you are supposed to feel most safe and looked after you do not. I would avoid signing up to this GP Surgery. The receptionist have no educational experience and belittle you over the phone. Make a mockery when you are really sick and do not communicate for important medication that could be detrimental to your health. The doctors do not care and prefer to rush you rather that listen to your needs. If this is how an individual gets treated I would like to know how a person who isn’t as able does. This surgery is full of people who hurl abuse and snide comments rather than caring for your needs. This surgery needs urgent review as I do not think they are taking the hundreds of reviews seriously. From being with this surgery for 3 years i will say enough is enough and during COVID they have been worse. More aggressive more rude and in caring. They should be ashamed it’s disgusting that they get away with treating sick people like we have committed a crime |
![]() | By: | Higham H |
| Jul 9 2019 | ||
Have been registered at this gp practice for 10 years and thanks god I haven't been too often in need of treatment or care but having a young child its inevitable to get to the gp every other month.I have to say that right from the beginning I have been humiliated for not pronouncing certain medical words correctly, been told off about how and when I can request certain appointments and all by the front desk staff. the ladies are always rude or come across very strong, It make me avoid going to the gp and ask advice from the pharmacist instead. The medical staff its not rude, most of the time helpful and showing empathy but by the time you get to see one its like going to hell and back.I feel its not fair that people should be treated with disrespect by the staff especially because who goes to the gp does not go there at their best times, but they go there when most vulnerable. I have tried to move to a different gp but couldn't as there are not too many medical centres in the area and the one that are, are fully booked. Reply from Higham Hill Medical Centre Tue, 09 Jul 2019 12:16:19 +0100 I’m sorry to read that you are not happy with the appointment system or your experience with our reception staff. Please contact the practice manger so we can address your concerns about your treatment by the reception staff. I am shocked to read this as all our reception staffs are polite, kind and efficient which has been reflected in our annual patient survey. Thank you for using the local pharmacy for minor ailments because that is appropriate use of the health services. There are 4 other practices surrounding Higham Hill Medical Centre beside 1 practice all other practice are registering patients. |
![]() | By: | Anonymous |
| Aug 18 2021 | ||
Terribly rude and unhelpful reception staff. Total lack of empathy and shouldn’t be working in an environment where people go medical care |
Note: Click on the heading to open
Pictures from the Public | ||||
![]() |
Popular Local Surgeries | ||||
![]() |