Dr N A Turner & Partners

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  • Provider Information
  • Dr N A Turner & Partners is a GP Practice in Tiptree and provides a list of services listed below if available. This GP practice has 75 reviews with a rating of 2.8 out of 5.

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  • Provider Services
  • Anticoagulant monitoring and dosing
  • Asthma Clinic
  • Child Immunisations
  • COPD clinic with spirometry
  • Diabetes Clinic providing insulin initiation
  • Dressings clinic (nurse led)
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
  • Travel health with yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Dr N A Turner & Partners is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491290 individuals have been screened out of a possible 1640 eligible people.

    A total of 78.65853659 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    1290
    Cervical Screening Ages 50 to 64950 individuals have been screened out of a possible 1195 eligible people.

    A total of 79.49790795 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    950
    Overall number of GP appointments6492 Number of appointments in Apr 2024 from a practice list size of 11945 patients6492
    Face to face appointments4139 Face to Face appointments in Apr 2024 which is 63.8% of the total number of appointments.4139
    Home Visits41 Home Visits in Apr 2024 which is 0.6% of the total number of appointments.41
    Telephone appointments2184 Telephone appointments in Apr 2024 which is 33.6% of the total number of appointments.2184
    Unknown appointments128 Unknown appointments in Apr 2024 which is 2% of the total number of appointments.128
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    18

    Good
    11

    Ok
    5

    Poor
    23

    Terrible
    21

  •  Patient Reviews

    Dr N A Turner & Partners
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 6 2019

    Getting an appointment at short notice is very hit and miss. However where you can plan for it things seem to work. Anyway I was very impressed lately. I attended a planned appointment and the Dr was concerned for me and demonstrated this with outstanding professionalism. I was complaining of a sore throat which I had for several weeks. Knowing I was concerned he guaranteed that I would be seen by a specialist within 2 weeks and also sent me for an X-ray. Fortunately it was all clear and the specialist consultant did his search as well. So Yes the NHS does work when it needs to and it was very fast in tackling my problem. Well done to you all.
    Original Comment Report...

    Reply from Dr N A Turner & Partners
    Thu, 26 Sep 2019 14:26:27 +0100

    Thank you for your positive comments. We are pleased that you were happy with the service you received from our surgery and your comments will be shared with the team. Gill Scott Practice Manager

    Dr N A Turner & Partners
    Review SourceBy:Dr N
    Rating:..Star Rating
    Jul 24 2019

    The telephone system is much improved at Tiptree Medical centre and I was able to get through on my 10th attempt of redialling. I was immediately put into a telephone queue and arranged an appointment within 4 mins of the practice opening for the morning. I was seen by a nurse practitioner and home with my medication by 9.15am.I generally find if I really need to see a nurse or a doctor Tiptree Medical Centre will put themselves out to make it happen.Yes this practice is exceptionally busy but the staff are always helpful and cheerful, which at peak times, must be difficult.
    Original Comment Report...

    Reply from Dr N A Turner & Partners
    Thu, 25 Jul 2019 18:04:27 +0100

    Thank you so much for taking the time to make such positive comments it is truly appreciated. It is a huge boost to the team when our efforts are recognised, I will ensure these are shared with everyone at the Practice - thank you again. Gill Scott Practice Manager

    Dr N A Turner & Partners
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 25 2019

    I have a long term illness. I can never get an appoiment even an emergency one. They allways get my repeat prescribtions wrong, the phone is allways engaged from 8 - 9am then when automatic service starts at 9am it say no appoiment avaible. When you get to talk to receprionist (normally by visitings the surgery) they said to call every day at 8am, appently if i go in at 8am they will deny me an appoiment and only make appoiments via telephone, they deny the phone failing for last 6 mnths and even told me that if i am not happy to feel free to change surgeries. My GP has put my health at risk, he also clearly has no understanding of my multi long term illness or medications i am on. Asthma nurse was friendly but did not really understand asthma, ref me to GP who said asthma is just hyperventilating. I am completly shocked at the lack of medical u understanding the staff have in this surgery. They all need extra training, and the phone lines need updating or staff need to stop taking phone off line, reception staff also need training in customer service. I actually now have panic attacks when i need to contact them
    Original Comment Report...

    Reply from Dr N A Turner & Partners
    Wed, 02 Oct 2019 18:54:26 +0100

    We are very sorry to hear that you were not happy with the service provided. We take all comments very seriously and would welcome you to approach us directly to help us resolve the issues you raised. Do please call me, so that I can investigate your particular case. Gill Scott Practice Manager

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    Dr N A Turner & Partners

    GP Practice in Tiptree

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