Sutherland Lodge Surgery |
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2.3 
47 Reviews Sutherland Lodge Surgery 115 Baddow Road, Chelmsford, Essex, CM2 7PY Phone : Web :http://www.sutherlandlodge.. Email :. EPS : Available Status : Open
Sutherland Lodge Surgery is a GP Practice in Chelmsford and provides a list of services listed below if available. This GP practice has 47 reviews with a rating of 2.3 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Sutherland Lodge Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1175 individuals have been screened out of a possible 1680 eligible people.A total of 69.94047619 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1175 |
| Cervical Screening Ages 50 to 64 | 625 individuals have been screened out of a possible 880 eligible people.A total of 71.02272727 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 625 |
| Overall number of GP appointments | 4568 Number of appointments in Apr 2024 from a practice list size of 10095 patients | 4568 |
| Face to face appointments | 3638 Face to Face appointments in Apr 2024 which is 79.6% of the total number of appointments. | 3638 |
| Home Visits | 2 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 2 |
| Telephone appointments | 722 Telephone appointments in Apr 2024 which is 15.8% of the total number of appointments. | 722 |
| Unknown appointments | 167 Unknown appointments in Apr 2024 which is 3.7% of the total number of appointments. | 167 |
| Video call appointments | 39 Video call appointments in Apr 2024 which is 0.9% of the total number of appointments. | 39 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Robert |
| Jun 27 2023 | ||
Thank you for seeing me so quickly. The receptionist was very understanding and helpful. I saw a Doctor who explained things very clearly. The care I received was great. | ||||||
| By: | Anonymous |
| Jun 20 2023 | ||
I have a condition which requires regular blood tests as well as diabetes.I have to say the medical care is very good and caring - both doctors and nurses. The 8.00 problem of trying to make contact with the surgery is a national problem, and the surgery has a hi-tec phone, Messages need to be updated to be more realistic eg, if you phone after 9 a.m you won't get an appointment instead of 11.00. Everybody is expecting a doctor's appointment when there should be other options in the surgery. Not everybody needs t be a doctor - eg nurses and it would be great if the surgery had at least 2 ANP to help with the incoming calls. The management is very much improved over the years and the CQC 'Good' gradings aretheresult | ||||||
| By: | Anonymous |
| Feb 18 2023 | ||
Spent 1 hour trying for appointment from 8 am. Up til 8.30 message saying all line and staff busy, try later. After 18 attempts and 18th in queue it was 9am and no more available appointments. I was offered a telephone appointment with a practice nurse. However the practice nurse failed to call and I waited by phone until evening. | ||||||
