Baddow Village Surgery |
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2.6 
38 Reviews Baddow Village Surgery Longmead Avenue, Great Baddow, Chelmsford, Essex, CM2 7EZ Phone : Web :http://baddowvillagesurger.. Email :baddow.surgery@nhs.net. EPS : Available .... CQC : 
Status : Closed
Baddow Village Surgery is a GP Practice in Chelmsford and provides a list of services listed below if available. This GP practice has 37 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Baddow Village Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1510 individuals have been screened out of a possible 1890 eligible people.A total of 79.89417989 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1510 |
| Cervical Screening Ages 50 to 64 | 970 individuals have been screened out of a possible 1190 eligible people.A total of 81.51260504 of possible patients have been screened which is above the required mimimum standard. | 970 |
| Overall number of GP appointments | 5577 Number of appointments in Apr 2024 from a practice list size of 12748 patients | 5577 |
| Face to face appointments | 4650 Face to Face appointments in Apr 2024 which is 83.4% of the total number of appointments. | 4650 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 885 Telephone appointments in Apr 2024 which is 15.9% of the total number of appointments. | 885 |
| Unknown appointments | 42 Unknown appointments in Apr 2024 which is 0.8% of the total number of appointments. | 42 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Dec 29 2022 | ||
I had to go to the out of hours Drs at Broomfield Hospital on Christmas Eve for an Ear Infection. Got meds and am starting to feel better. I am still suffering badly with blocked ears. We rang the surgery yesterday morning a total of 253 times continuously to it being constantly engaged. I tried myself today 72 times continuously. Constantly engaged. This is not good enough. | ||||||
 | By: | Anonymous |
| Aug 31 2019 | ||
Contacted GP Thursday afternoon to book an appointment as didn’t feel great for more than a week - possible chest infection. Due to my symptoms the doctor didn’t want to see me so I was offered the phone conversation with GP. After explaining what what my symptoms are: cough attacs, not being able to brief, temperature, sweats doctor told me to take paracetamol and book appointment if no changes.On Thursday night I got maybe an hour sleep, felt really poorly. As per the GP rules I contacted them at 8am on Friday - took me exactly 24 calls to get through. 30 minutes of trying to connect to the practice. Booked an emergency appointment for 10.30 same day. Just to be clear I needed to take time off work to visit GP. Arrived to the practice at 10.25 went inside - the check in screen didn’t work so I was waiting in the queue to the receptionist. 2 females spending more time on the phone rather than dealing with patients. After waiting for 20 minutes and getting to the security to let them know I am here for my appointment I have been told that doctor marked me as a “no show” as I am late. I. Have explained that I was there on time, but their check in system didn’t work so I was waiting in the queue. Then the female I spoken to checked with the doctor if the doctor can see me what was a no and I was offered appointment in the afternoon. Despising me having a melt down and feeling horrible, taking time off work I was treated with no respect. Ended up not seeing a doctor and definitely never coming back to the practice. The worst thing is that is literally nothing I can do. Horrible staff and zero personal approach to people who don’t feel great! | ||||||
| By: | Baddow V |
| Jul 31 2019 | ||
GP, who is excellent, requested me to have a blood test fairly urgently and assured me the receptionists would get me an appointment this week. Not the case, I was told by an unsmiling and unhelpful receptionist that there was nothing, despite me telling her what my doctor had said. and as a result i had to spend my entire morning travelling to Broomfield and waiting at walk-in. Not the first time I’ve had an issue with the attitude of the reception staff here. Very poor...how do such people get jobs dealing with the public? | ||||||
