Rivermead Gate Medical Centre |
|
2.4 
64 Reviews Rivermead Gate Medical Centre 123 Rectory Lane, Chelmsford, Essex, CM1 1TR Phone : Web :http://www.rmgmc.co.uk.. Email :. EPS : Available .... CQC : 
Status : Closed
Rivermead Gate Medical Centre is a GP Practice in Chelmsford and provides a list of services listed below if available. This GP practice has 62 reviews with a rating of 2.4 out of 5 and a CQC rating of Good. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Rivermead Gate Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1645 individuals have been screened out of a possible 2925 eligible people.A total of 56.23931624 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1645 |
| Cervical Screening Ages 50 to 64 | 710 individuals have been screened out of a possible 965 eligible people.A total of 73.57512953 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 710 |
| Overall number of GP appointments | 5534 Number of appointments in Apr 2024 from a practice list size of 14251 patients | 5534 |
| Face to face appointments | 3798 Face to Face appointments in Apr 2024 which is 68.6% of the total number of appointments. | 3798 |
| Home Visits | 9 Home Visits in Apr 2024 which is 0.2% of the total number of appointments. | 9 |
| Telephone appointments | 1431 Telephone appointments in Apr 2024 which is 25.9% of the total number of appointments. | 1431 |
| Unknown appointments | 95 Unknown appointments in Apr 2024 which is 1.7% of the total number of appointments. | 95 |
| Video call appointments | 201 Video call appointments in Apr 2024 which is 3.6% of the total number of appointments. | 201 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | Anonymous |
| Dec 9 2022 | ||
After nearly 31 years with this surgery, the management team has sunk it. The excuse in the pandemic for same-day-only appointments has been carried on. No wonder patients grouse about re-dialling more than 100 times to get through, and of course no appointments are left. One reviewer mentioned always getting an appointment, but a nurse appointment is easy because it’s not same-day. Until the surgery resumes forward booking, the situation will only get far worse … and as for triage by non-clinicians, such practice is nonsensical. Having to tell a receptionist one’s problem is not on, and my response always is that I will discuss that with the doctor. So, I would give a high rating for service from the clinicians, if one can be seen, but zero for management practices which are outdated and impractical. Experience from family members around the country shows no one having our experience, with some being offered the choice of face-to-face or telephone call on any day. Surely it’s not rocket-science for management to see that forward-booking would alleviate the unseemly scrum at 8 every morning, and save patients their frustrations, which clearly do nothing for their blood pressure. Receptionists cannot do other than they are told at this surgery. One who has retired said they were allowed to use their initiative “in the old days”, but no more with the current team. Wakey-wakey, Rivermead Gate Management Team - stop taking on more patients than the surgery can accommodate without penalising your existing patients. Students from APU must be a lucrative cohort for RMG. | ||||||
| By: | Anonymous |
| Nov 9 2022 | ||
This place has gone from bad to terrible. Look elsewhere for a GP practice | ||||||
| By: | Elaine M |
| Oct 26 2022 | ||
I phoned at 8 am second in the queue was offered a face to face appointment at 11.10 No complaints excellent service everyone extremely helpful and friendly Thank you | ||||||
