THE MWH Practice - Hounslow

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  • Provider Information
  • THE MWH Practice - Hounslow is a GP Practice in Hounslow and provides a list of services listed below if available. This GP practice has 23 reviews with a rating of 3.5 out of 5.

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  • Provider Services
  • Asthma Clinic
  • Baby clinic with health visitor
  • Child Immunisations
  • COPD clinic with spirometry
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Travel health with yellow fever
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    11

    Good
    2

    Ok
    3

    Poor
    2

    Terrible
    5

  •  Patient Reviews

    THE MWH Practice - Hounslow
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 27 2018

    I have been with this surgery for many many years and without doubt one Dr is outstanding. However I cannot get an appointment for two weeks for normal issues, have to call and call and call each morning or afternoon to get an emergency appointment. For an urgent issue (as in need to speak to the Dr that day) I cannot get an appointment for a week, min. For emergencies this is unacceptable. The receptionists play god and are nearly always unhelpful. Don't bother joining this surgery.
    Original Comment Report...

    Reply from THE MWH Practice - Hounslow
    Wed, 28 Nov 2018 17:33:37 Z

    Dear Patient, Thank you for your comment on NHS choices. We are sorry you were not able to make an emergency appointment. If you provide more information on the urgency for appointment to the receptionist, then they will be able to liaise with the GP and give you an appointment, telephone appointment or appropriate advise. Also, we are not sure how you tried to book appointment. We have a percentage of appointments allocated for online. If you are registered for online services, you will be able to book these appointment 24/7 at your convenience. If you would like to discuss any further please arrange an appointment to meet the practice manager. The MWH Practice Management Team

    THE MWH Practice - Hounslow
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 22 2022

    First of all leave all things the receptionist is so rude.I don't understand what she thinks about herself.She don't know how to talk like I need appointment and when she sending sms on my number , the number was change and she is telling me why I change number in very rude way.And I don't what she thinks about herself.

    THE MWH Practice - Hounslow
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 17 2019

    Well what can I say, I was very angry at myself why I didn't leave my old useless GP to join this surgery much earlier and the excellent level of service we experienced in 2 weeks, we would like to cry in joy. The online appointments system is excellent, including repeat prescription requests. The doctors, nurses and reception staff have been excellent so far. My elderly father had some health issues which the old GP refused to refer him to hospital. The GP at this practice referred him within a week and we have a letter from a specialist to see them next month. This GP knew my dad is diabetic and called us to book him in for a diabetes screening. What other GP does this? Usually GPs avoid emails and phone calls and say there are no appointments, this GP calls you to book required appointments and max waiting time for routine appointment is around a week tops, which is not bad compared to todays standard. All I can say is a big thank you to all the staff im this surgery, and I can see my elderly parents will be well looked after.
    Original Comment Report...

    Reply from THE MWH Practice - Hounslow
    Thu, 02 May 2019 15:14:53 +0100

    Thank you for your lovely and kind comments. The team are very grateful and incredibly pleased to hear it. We take all comments as feedback for the practice and we endeavour to carry on providing the services for all of our patients the best we can. Thank you again. With best wishes, The MWH Practice

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    THE MWH Practice - Hounslow

    GP Practice in Hounslow

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