Sundon Medical Centre

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    star rating
    2.0
    17 Reviews
    Sundon Medical Centre
     142/144 Sundon Park Road,
     Luton,
     Bedfordshire, LU3 3AH
    Phone :
    Web :http://www.sundonmedicalce..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • Sundon Medical Centre is a GP Practice in Luton and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 2 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Child Immunisations
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Smoking cessation clinic
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Sundon Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49950 individuals have been screened out of a possible 1475 eligible people.

    A total of 64.40677966 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    950
    Cervical Screening Ages 50 to 64660 individuals have been screened out of a possible 860 eligible people.

    A total of 76.74418605 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    660
    Overall number of GP appointments2990 Number of appointments in Apr 2024 from a practice list size of 9359 patients2990
    Face to face appointments2619 Face to Face appointments in Apr 2024 which is 87.6% of the total number of appointments.2619
    Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
    Telephone appointments288 Telephone appointments in Apr 2024 which is 9.6% of the total number of appointments.288
    Unknown appointments83 Unknown appointments in Apr 2024 which is 2.8% of the total number of appointments.83
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
     

    Good
    2

    Ok
    3

    Poor
    5

    Terrible
    7

  •  Patient Reviews

    Sundon Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 3 2019

    For a medical centre to only provide 2 times daily you are able to make appointments it becomes a chaotic scramble for all patients. The phones are regularly withheld or engaged with very lacklustre and distinterested staff when you do get through to let you know you have to try again tomorrow. No wonder patients then go to A&E as a last resort. For my granddad today (03/06/19) to be told they have to call back in 30 minutes (12:30) when they know full well that at the time of writing this (1:15pm) he’s as rung 15 times going straight to withheld. How we have this poor an operating system in 2019 is embarrassing.
    Original Comment Report...

    Sundon Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 25 2019

    Disappointing. It feels over capacity. There are only two good GPS there. If you get an appt, you're lucky. You can never get through via phone. There's no parking which makes it difficult to access at certain times of the day. Staff are pretty rude on the phone bar one lady. I feel this is the case for most surgeries now though. Care for my baby has been great until now. Midwife was awful and approachable, i believe she has moved though now.
    Original Comment Report...

    Sundon Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 29 2018

    I had been calling since 8:29 ready for when they open to get an emergency appointment today but after 72 phone calls later they answer to tell me all emergency appointments had gone and when I proceeded to tell them it a suspected kidney infection I was told to ring back at 1 even though 111 had already advised I needed to be seen within the next 2 hours; thankfully 111 have managed to get me booked in somewhere else, I recommend that more phone lines are added or more Receptionists.
    Original Comment Report...

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    Sundon Medical Centre

    GP Practice in Luton

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