I had toothache for ages and I kept being told that there are were no appointments available!! The toothache ended up becoming unbearable and I had to contact the 111 emergency number for an emergency appointment and thankfully I was seen by another practice who sorted out my problem. They even booked me back in for a full checkup of my mouth after the appointment and I am finally satisfied and out of the pain. I don't understand why they never seemed to have emergency appointments or dentists, and I have been told many different reasons (excuses?) for this in the past, why are there no emergency ones for patients who are genuinely in pain and need urgent help?? I will be moving me and my family to the practice I went to for the emergency as I feel I was finally looked after and listened to. I don't have to wait ages for an appointment either.
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Well all I can say is that I am not happy with staff waiting ages to be seeing then I was in less that 5 minutes do think I will ever come again the staff werea joke not happy with the waiting room or the length of time it took me at the desk to get serviced think the whole place was a joke unhappy with the service I was provided staff were NOT helpful at all there all sores I could say about Saturday but they would let me write on here 6 review I’ve tried to write and all I can say is staff are a JOKE bad customer service poorly run day my whole experience is -10 out of 10 dentist was ok that’s about it
Original Comment Report...