I visited today following progressively worse dental pain throughout the week. I had seen my own Dentist who had been helpful but hadn’t got-please excuse the pun, to the root of the problem, and I was in a bit of a ‘wait and see’ situation. The pain became unbearable so had to get an emergency appointment today. The Dentist and Nurse were very helpful and reassuring and the Dentist removed a filling to investigate the possible cause, before putting a dressing on and gave me a note to give to my own Dentist of her findings, as more treatment will be needed. I felt reassured when I came out as it’s been a nightmare trying to establish where the pain is coming from but feel hopeful it can now be resolved. As Dental appointments go, this was definitely one of my most positive and I felt listened to and not rushed.
Original Comment Report...

Had an abscess for weeks antibiotics did not work from doctor. With not going to dentist for 15years could not get in NHS dentist for love or money. Gotti admit struggled to get through on emergency number but once I did got treated same day. 3 teeth removed or should say bits of teeth in 12 minutes jaw still hurting when open mouth wide but sure this will cease soon. Dealt with in a very professional manner without any pain and must apologise for possibly wrecking the dentist chair by squeezing it so hard with dread. The dentist even gave me advice on finding a dentist to complete non urgent work. Spot on service
Original Comment Report...

I suffered an acute onset infection in a bad tooth. Incredible discomfort. Agony. A House relocation meant no regular dental follow up option for a couple of years. One call to the Dental suite. Appointment that day. Really good staff team. Reception was courteous, receptive, mindful. Nurse considerate and professional. Dentist was sensitive, empathic and very professional. Took the time to explain options. Came across as genuine. As a former psychological therapist with 32 years NHS service, I was very impressed with the interpersonal awareness shown by this set up (I have never used before). What a fabulous asset to community health. If like me you find yourself without a regular dentist and in emergency need. Rest assured there are people who can help. Thank you again.
Original Comment Report...