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Patient Ratings | ||||||||||||
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![]() | By: | Bob Cruse |
| Jan 10 2019 | ||
Previous dentist was very good, annually inspection and a clean up total cost about sixty quid. Now new people separate dentist and hygienist more or less double the cost. Not had a filling for years now all of a sudden I need two, that will be two hundred quid, hygienist now wants to see me in three months time, another £59. Do they think we are made of money. Am looking for another practise cant help feeling I am being taken for a ride. |
![]() | By: | Anonymous |
| Aug 9 2018 | ||
I had used this practice when the previous dentist was there and he was brilliant with me as a nervous patient. However, went in today after consult with NHS dentist and not confident of proposed treatment. The receptionist was very helpful, sweet and informative. A dental nurse then came into the picture. I had enquired about sedation which she commented on. I had a thousand other queries that I wished to address. As an ME and Thyroid patient I required answers, also of a financial aspect........well, she seemed to switch off and ignored me. Said that I had mentioned sedation and answered that query which she felt was what I wanted to know.....YES, but I had started to talk further to her and she ignored me.......sadly on that basis, I will not be using that practise.........even though recommended for nervous patients. I feel on that basis that the practice has a very long way to go to even try to match the previous dentist's professionalism and shouldn't be staying stating their history back to the eighties....I think......on the previous dentist's excellent reputation, because in my experience today......they have VERY far to go!! |
![]() | By: | Anonymous |
| Oct 20 2022 | ||
Twice I’ve been and the dentist hasn’t listened, once because my son had an extra tooth which I told dentist about, but he ignored me and then didn’t even notice the extra tooth and said my son’s tooth count was normal till I pointed it out! Then this time tried to sell me unnecessary prescription toothpaste and he was rather disgruntled when I challenged it. Not had a hygiene appointment here because the price is ludicrous, though last time the dentist wanted me to book in with the hygienist saying I needed a clean, but this time said I didn’t need it, even though I haven’t had hygiene appointment since before I saw him last time! Under old management, cleaning was £40ish…here, it’s nearly 3 times that!! I feel this practice is just after your money. Will be going elsewhere! |
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