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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| Feb 22 2022 | ||
Web site gives a phone number of 716822 but this number is permanently engaged with a message that then cuts you off…….WHY NOT ABLE TO LEAVE A MESSAGE…/?? After 11th time of calling this afternoon / evening…..I was put through to yet another number that WAS available, only to leave yet another message (at 5.34pm)…739764…. Waited until 8.25pm, but no phone call back was received. Why tell people who are in need of your services to leave a message…if you are not going to answer their call…tell them to ring back tomorrow…oh yes, I forgot….you get cut off if there’s no one there…. |
![]() | By: | Anonymous |
| Aug 26 2021 | ||
My experience is virtually a carbon copy of Iain Gallagher's--a really painful molar that had given me 3 sleepless nights. Unable to suffer it any longer, I rang round all the local dental practices but, not being a regular client was turned away. Several recommended I call the WGH and I was relieved to be offered a slot the same evening. The lady dentist and her assistant did a first class job and, after a lot of tugging, my tooth was removed in several pieces without my feeling pain. The £23.80 charge was tremendous value. When the anesthetic wore off I experienced excruciating pain and the paracetamols I had with me didn't touch it. Another bad night and I began a course of strong 400mg Ibupruphen the next day. The intervention was 8 days ago (18 August) and I've had to stop the Ibuprufens in view of the possible side effects. As there's still pain from the tooth and fearing infection, I rang my doctor's surgery (Nutwood Medical Practice, Grange) asking if my doctor could prescribe me a short course of antibiotics. The lady I spoke to was unsympathetic, not to say cold, telling me to go back to WGH for my antibiotics. She didn't explain why and I thought 'what a far cry from the positive attitude of WGH'. I guess there are good things and less good things about our NHS. |
![]() | By: | Anonymous |
| Mar 1 2020 | ||
Rating with no comment |
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