I have been visiting this practice for over a year and have had a positive experience with the hygienist, although they insist on a deposit beforehand. However, considering they advertise a Saturday and evening clinic, I have never been able to secure this type of appointment for either myself or my partner. The last appointment for my partner, who waited over a month, was cancelled by the clinic via a phone call, half an before the allotted time. When we enquired could we either have a slot later in the day or at the other practice, the receptionist replied no, as one of the dentists was ill. The next available appointment was 10 days later. Whilst the dentist's illness probably could not have been forseen, I am somewhat bemused that a short appointment, which involved no actual dental work, could not have been catered for.
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