seen on time and sorted my issues out in full, very clean and tidy and got the job done, still OK to this day very pleased with this hospital

My mother has been in hospital for a week after having a hip replacement after an accident at work. The staff at the hospital have been amazing not complaining about the care, but the food she has been served has been way below standard. On one of the days, not only did they forget to give her lunch but they also forgot her evening meal. When she notified them the had nothing warm left. She was given a tiny salad with a little pot of cheese. Even when we tried to bring edible food into the hospital there was no facility to warm it up (or so we was told). On the second day she was given a tiny potato which was black inside with a little pot cheese and no butter. I appreciate that the service is on a budget but there is no excuse for serving substandard food and being forgotten altogether. On the 4th day she ordered something she was looking forward to and it was warm, as soon as it turned up she then had to go for a scan, again food was wasted because there was no facilities to potentially warm it up so another meal missed. Nobody enjoys being in hospital but she has spent the majority of time in hospital not eating. Pretty disappointed to be honest.