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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| Oct 30 2023 | ||
Unfortunately my review is not good and I am actually changing private hospitals after a very poor level of customer care received. I had some symptoms which were causing me great concerns and anxiety that it could be something far more serious so I went to my local private hospital. After a good initial consultation with a Urology consultant where I was recommended to have further tests, which happened within reason able timeframes, I was then left with no contact for a number of weeks. I was left worrying and still suffering from my symptoms which were and still are impacting my daily life, prior to me having to chase the hospital / direct consultant via their secretary only to be told that they were trying to book another test which couldnt be schedule for at least 5/6 weeks stating that this was the reason for no contact. I have subsequently received absolutely no further communication from the Doctor or their secretary since raising my concerns as to why I am having to chase them and wait so long.....so that leaves me only one option to change private hospital and all the administrative work that comes with that as soon as I can as I have no belief, confidence or faith in their abilities given a level of customer care that I have simply never experienced or heard of before. For clarity, I was saw a Urology consultant so obviously wouldnt recommend them to anyone, but I cannot comment on any of the hospitals other services or employees as I have had no engagement / interactions so please only take my review as intended. |
![]() | By: | Mark Tebbutt |
| May 20 2023 | ||
I had total knee replacement surgery at The Manor hospital in March. My consultant was very friendly and professional and explained everything in detail. My physiotherapist was excellent giving me support and encouragement throughout. I have been given exercises and great advice going forward. My hospital experience was the best Ive ever had. My room was clean and comfortable. The food was tasty with plenty of choice. The staff were all very friendly, helpful and professional. |
![]() | By: | Anonymous |
| Mar 17 2023 | ||
From my first consultation to my last physio appointment I was treated with friendly professionalism. I would recommend the consultant and anaesthetist for their skill and unhurried personal attention and the feeling that I was in safe hands. The duty doctor, nurses, catering staff and receptionists were all efficient , caring and friendly and treated me as an individual. My physio was very thorough and gave me all the time I needed to check my progress and modify my exercise programme to reflect the progress I had made. Even now that I have been discharged , I know that I can get further help and advise should I need it. |
Consultants Initial Consulation | £200 |
Diagnostic Investigations | £POA |
Main Treatment | £2,950 |
Aftercare | £0 |
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Total Cost From: | £3,150 |
All prices are guide prices only and may change after a consultation. Please ask your provider for more details. |
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