Lloydspharmacy is a pharmacy near Sheffield and provides a list of services listed below if available. The pharmacy has 6 reviews with a rating of 1.7 stars out of 5.
Pharmacy Services
(NHS): Medication review service
(NHS): Minor ailment service
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(NHS): Vaccination service
(Non-NHS): Blood pressure monitoring
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Type 2 diabetes screening
(Non-NHS): Vaccination service
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription delivery service
Private consultation room
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
1
Good
Ok
Poor
Terrible
5
Patient Reviews
Lloydspharmacy
By:
Anonymous
Rating:..
Jul 23 2019
I put my daughters prescription in on the wedsnesday & went to collect on the friday. After stood around 10 minutes while four women searched for it. Finally one of the women said i would have to come back tmorrow as it needed labelling. I could not get to chemist on the saturday and my daughter who was poorly dragged herself to chemist Tuesday. To be told they still had not got her insulin & can she call back tmorrow?? I am sorry but this just is not good enough!! Its insulin that keeps my daughter alive!!! I have had problems before with my prescriptions not being ready so i changed chemist. It seems there just is no order in this chemist it all seems like they have more time for chatting & gossiping and less time for the customer Original Comment Report...
Reply from LloydsPharmacy Wed, 24 Jul 2019 09:59:55 +0100
Hi there
Thank you for taking the time to post your review. I am very sorry for the poor service both you and your daughter have received. I can see your daughter has also posted a review regarding this matter. I can assure you your feedback will be recorded and shared with the Regional Management Team.
Has your daughter since received her medication? If not, please ask her to call our Customer Care Team on 0345 600 3565 and select option 2 as soon as she can.
I apologise for any inconvenience this may cause.
Jas
Lloydspharmacy
By:
Distressed
Rating:..
Jul 23 2019
My prescription was put in wednesday & i have been ill so my mum tried to collect my prescription Friday only to be told it needed labelling. We could not get to chemist sooner and today even thou i am still feeling ill i dragged myself to chemist as i am diabetic 1 and need my insulin. I was told today to come back tomorrow as they have not got my insulin??!! This is suppose to be a xhemist that provides medication & yet i have waited a week for insulin that keeps ne alive and to be told time & time again to call back as if i have nothing better to do?? This is not good enough and i highly recomend you avoid this chemist at all cost if you value your life! Original Comment Report...
Reply from LloydsPharmacy Wed, 24 Jul 2019 09:52:53 +0100
Hi there
Thanks for taking the time to post your review. I apologise for the recent experience you've had when visiting our pharmacy. I can assure you this isn't the standard of service we expect for our customers and I'm sorry for any upset caused.
I will ensure your review is recorded and fed back to the Regional Management Team. In the meantime, have you since received your medication? If not, please call our Customer Care Team on 0345 600 3565 and select option 2 as soon as you can.
Jas
Lloydspharmacy
By:
Anonymous
Rating:..
Feb 11 2019
Waiting far too long for a 2 item prescription. Especially when its antibiotics and steroids. Original Comment Report...
Reply from LloydsPharmacy Tue, 19 Feb 2019 11:07:05 Z
Hi there
Thanks for taking the time to post you review.
I apologise for the long waiting times you experienced when collecting your medication. Just to confirm have you since received your medication? If not, please call our Customer Care Team on 0345 600 3565 and select option 2.
I apologise for any inconvenience caused.
Jas
