Been using this place for years as my nominated pharmacy. But no more. Integrity is paramount for me, so when I was lied to several times by staff today, I'll have to go elsewhere. Collecting a prescription ,today I was told they had not received my prescription from my itGP. So it was the surgeries fault I had no medication to collect. I call the GP only to be told the prescription had been sitting there for 4 days. I then call the pharmacy again to inform them the GP had issued the prescription and asked for an explanation. The pharmacy told me I had to tell them every time I had a prescription issued, otherwise they would not collect it!!!E .. that's a lie, as I'd had two prescriptions a month for the last 5 years. I had never had to tell them to collect it before. Caused a load of stress. Let me down. Won't use them again as a point of principal.
Original Comment Report...